Partnerships Operations Coordinator

Who You Are:

• Highly organized with a systems-first mindset
• Comfortable toggling between platforms
• Obsessed with project management and process
• Strong communicator, both written and verbal
• Interested in the internet and internet culture
• Self-starter with an eye for optimization and process improvement
• Able to manage up, flag issues, and own your systems

Qualifications

• 2-4 years experience in an operations or business development support role, doing so in client services or digital media/tech environments a plus
• Proficiency in Notion, Airtable, and CRM tools (Quickbase experience a plus)
• Strong presentation and project management skills — highly proficient in Google Slides, organized, detail-oriented, and effective at managing timelines, notes, and follow-ups
• Excellent communicator with a passion for social media, creators, and progressive causes; familiar with major platforms and comfortable working in a fast-paced, collaborative environment
• Ability to quickly learn internal tools and identify opportunities for systems improvements

Preferred Qualifications:

• Experience in managing client pipelines, data entry, and system maintenance
• Familiarity with proposal development and sales documentation
• Familiarity with digital content development

Responsibilities

• Maintain and optimize Vocal’s CRM, Notion, Airtable, and Quickbase systems to ensure client relationships, campaigns, and deliverables are organized, up-to-date, and actionable.
• Create, refine, and manage workflows for tracking client progress, campaign timelines, deliverables, and documentation across teams.
• Collaborate with cross-functional partners to support the seamless execution of campaigns and ensure clear communication and accountability throughout each project.
• Prepare materials for client meetings and internal brainstorms, including background research, case studies, and presentation resources.
• Assist with business development by drafting and editing proposals, developing pitch materials, and contributing creative ideas to help secure new mission-driven partnerships.
• Take detailed notes during meetings, track key decisions and next steps, and ensure timely follow-ups to keep projects moving forward.
• Stay informed on trends in the creator economy, social media platforms, and cultural movements that influence Vocal’s strategy and client work.

Benefits

• Health insurance covered at 90% for full time employees; Dental and Vision available
• Unlimited PTO and sick leave
• 401(k) plan & company contribution
• Unique “Wellness” & “Touch Grass” benefits
• Fully remote position based in the US