Data Analyst - Payments Strategy

| New York, NY, USA | Hybrid
Employer Provided Salary: 90,000-115,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Hi, we're Brigit! A holistic financial health company helping every American build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:

  • Built In’s 2023 & 2024 Best Startups to Work For In New York City

  • Built In’s 2024 Best Startups to Work For In the U.S.

  • Fast Company’s Most Innovative Companies of 2022

  • Forbes Fintech 50 2022

  • Business Insider’s Most Promising Consumer Startups 2022

Role overview

Today we process billions of dollars in payments annually. In this role, you’ll be critical to helping us get to 100s of billions of dollars per year. This is a unique role that is highly cross-functional and will have an outsized impact on the bottom line. You’ll be optimizing our existing payment operations, and building out scalable systems and processes by leveraging product thinking and your data-crunching prowess. The ideal candidate will have exceptional problem-solving abilities, and a keen eye for identifying process improvements. 

As the Payments Analyst, you’ll also be a member of the Data and Analytics Team, and deeply embedded in Team Money, a cross-functional team charged with building and scaling our Payments Platform. You’ll be working closely with our third-party banking and processing partners and collaborating with Engineering, Operations, Compliance, and Finance to identify and mitigate risks, optimize payment workflows, and maintain compliance with industry regulations. Successful analysts in this role will earn their stripes by applying product thinking and have a sense of ownership of our Payments Platform and the tools and dashboards you create.

What you’ll be doing

  • Generate insights on trends in our payment data and platform performance.

  • Identify areas for optimization and work with stakeholders to prioritize and plan for improvement.

  • Collaborate with software engineers and product managers to implement and measure product enhancements.

  • Monitor and analyze payment transactions to identify discrepancies, errors, or potential fraud, and take appropriate action.

  • Conduct thorough investigations into payment-related issues, collaborating with internal teams to resolve discrepancies promptly.

  • Develop and maintain detailed documentation of payment processes, procedures, and workflows.

  • Perform reconciliations and audits of financial data to ensure accuracy and integrity.

  • Build out reporting for the compliance checks to ensure our systems and processes are working as intended and in compliance with all local laws and regulations.

  • Assist in the development and execution of strategies to improve payment processing efficiency and reduce operational risks.

  • Support cross-functional projects and initiatives related to payment systems and operations. 

  • Help ensure adherence to regulatory requirements and compliance standards, staying updated on industry regulations and best practices.

What you have

  • 2+ years of experience in payment operations or a similar role within the fintech, banking, or payments industry.

  • Proficiency in utilizing analytical tools and software for data analysis and reporting (e.g., SQL, Python).

  • Strong understanding of payment systems, including ACH, card networks, and emerging payment technologies.

  • Excellent problem-solving skills with the ability to analyze complex data sets and draw actionable insights.

  • Detail-oriented with a focus on accuracy and the ability to work efficiently in a fast-paced environment.

  • Strong communication skills to collaborate effectively with cross-functional teams and stakeholders.

  • Bachelor's degree in Finance, Accounting, Business, or another analytical field.

  • Knowledge of regulatory compliance requirements such as GDPR, AML, and other relevant standards is a plus.

The anticipated annual base salary for this position is $90,000 - $115,000. This range does not include any other compensation components or other benefits for which an individual may be eligible. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • JestFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement


Our office is conveniently located in the Flatiron District, close to plenty of great restaurants and walkable to all the main subway lines.

An Insider's view of Brigit

What are some social events your company does?

One of my favorite events that Brigit has is employee-run quarterly breakfasts. The staff running the breakfast attempt do their best in impersonating a New York deli - making breakfast sandwiches on griddles and pourover coffee to order. We also try to encourage a no meeting and laptop policy during the breakfast hour to spend some quality time.


Engineering Manager

What's the biggest problem your team is solving?

Our goal on Data Science is to strike the right balance between helping more users and minimizing losses. Most users need money to purchase food, gas, or even buy a meal. The credit underwriting models we use allow us to help as many people as we can and improve our user retention over time in order to achieve a competitive advantage.


Senior Data Science Manager

How has your career grown since starting at the company?

I joined Brigit after graduating from college. During my 2.5 years at Brigit, my career has grown in ways I would not have expected. Six months into my time at Brigit, I began doing more backend work and moving into a Full-Stack role. After 1.5 years, I took on the role of technical lead on our Membership team.


Software Engineer -- Tech Lead

How do you make yourself accessible to the rest of the team?

I'm always available via slack and then I work to schedule skip levels with everyone on engineering, as well as with folks outside of engineering on occasion throughout the month to make sure I have a pulse on how folks are doing. Additionally I try to solicit feedback through our culture & development platform and use that to spur conversations.


Co-Founder & CTO

What are some things you learned at the company?

In my time at Brigit I've been able to learn how not to just build a brighter future for others but for myself as well. Each and every day here I have had the opportunity to improve my problem-solving skills, adapt to meet the needs of our users, and provide them the information they need to build the lives they want for themselves.


Customer Care Associate

What are Brigit Perks + Benefits

Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
Company equity
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Free lunch on Thursday!
Company-sponsored happy hours
Happy hours are hosted on occasion
Pet friendly
Brigit's pet policy is dog friendly daily
Fitness stipend
Home-office stipend for remote employees
Professional Development
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Personal development training

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