People Experience Manager

About the role: 

We’re looking for an exceptional People Experience Manager to join our People Team and lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling the programs, environments, and systems that enable Garner’s team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent, accelerates onboarding, strengthens culture, and enables employees to do the best work of their careers. This is a highly cross-functional, high-impact role reporting to the Head of People, with two direct reports.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office at least 3 days per week on Tuesday, Wednesday and Thursday. 

What you will do:

• Onboarding: Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1
• Recognition & Milestones: Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries, and celebrate key moments across the employee journey
• Engagement & Social Infrastructure: Architect high-quality offsites, events, and social programs that strengthen relationships and foster collaboration
• Hybrid Work Experience: Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams
• Culture & Organizational Development: Partner with the Head of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture
• Workplace Operations: Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience
• Vendor & Budget Management: Own vendor selection, relationships, and budgets across Facilities and Employee Experience to ensure scalable, high-impact operations
• Real Estate Planning: Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly

The ideal candidate has:

• Experience across both startups and mature companies, including at least 2 years leading an Employee Experience function and at least 1 year leading a Facilities function
• Ability to simultaneously manage a wide variety of both strategic and operational workstreams
• Propensity to think in terms of systems, always seeing the full picture and designing for scale
• Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar)
• Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people
• Deep belief that employee experience should directly enable business performance
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.

Compensation Transparency:

The target base compensation range for this position is $150,000-$180,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.