People Operations Generalist, Total Rewards & HRIS

Responsibilities:

• Serve as a strategic partner to the People team by owning Total Rewards, optimizing HR systems, and strengthening employee lifecycle operations across the organization.


Total Rewards (Compensation, Benefits & LOA) 
• Lead market benchmarking, pay band creation, and annual merit cycle planning, data validation, and tooling. 
• Partner with People Ops and Finance to align compensation decisions with budgets and internal equity. 
• Support US and global benefits administration, including employee inquiries, carrier coordination, audits, and documentation. 
• Serve as the primary administrator for all LOAs (US + global), ensuring compliant processes, accurate pay coordination with Payroll, and smooth pre/during/post-leave transitions. 
• Maintain clear, consistent documentation and templates across all Total Rewards programs. 


HR Systems & Automation (HRIS, Data, Reporting, Tooling) 
• Act as a systems expert across the HR tech stack and primary owner of HRIS (Rippling preferred). 
• Maintain HRIS data accuracy, audit regularly, and ensure proper syncing with payroll and benefits. 
• Identify automation opportunities to streamline workflows and reduce manual effort. 
• Build dashboards, reports, and visuals for data-driven insights and decision-making. 
• Own LMS administration and drive accountability, adoption, and visibility of self-serve learning content across the organization. 


Employee Lifecycle & Compliance (US + Global) 
• Support the full employee lifecycle from pre-hire to offboarding, ensuring accurate data, consistent processes, and high-quality employee experience. 
• Partner across teams to document workflows, improve scalability, and close process gaps. 
• Provide support for US compliance tasks (policies, audits, documentation) and serve as a backup for EU/UK payroll, benefits coordination, and statutory requirements. 
• Collaborate with brokers, EORs, and legal partners to ensure accuracy and compliance across jurisdictions. 

Skills Required:

• 5–8+ years in People Ops, HR Generalist roles or Total Rewards role.  
• Strong experience in compensation operations (benchmarking, leveling, merit cycles). 
• Hands-on LOA administration experience (Tilt preferred). 
• HRIS expertise with proven ability to optimize systems (Rippling preferred). 
• Experience supporting global teams; EU exposure strongly preferred. 
• Excellent attention to detail, communication skills, and a solutions-focused mindset. 
• Proactive, solution-oriented, and self-starting 
• Ability to operate independently in a fast-paced, remote environment. 

Compensation & Benefits:

• Competitive Base Salary: $100,000 - $120,000 based on experience and location.


Benefits:
• 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
• Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.


Other Benefits:
• FSA/HSA.
• Fertility benefits.
• Parental leave.
• Paid-time off (PTO).
• Volunteer leave.
• Charitable donation matching.
• Tuition reimbursement.
• Gym membership reimbursement.
• Internet stipend.
• Pet insurance.


Learn more about our benefits here: https://patchmypc.com/careers#we-care.