People Operations Manager

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Who we are
At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.
This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values
We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Awards

• FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

Job summary
Responsible for leading employee relations, workforce planning, change management, compliance, union relations, disciplinary processes, grievance resolution, workforce transitions, recruitment efforts, and collaboration with HR CoEs to ensure effective implementation of tailored regional projects and programs, fostering a supportive and compliant workplace environment within the specific local market.

Key Responsibilities
The following aspects are executed within the context of the specific local market:

• Lead in providing guidance and support on employee relations and industrial matters.
• Plan and manage workforce needs and recruitment activities.
• Lead change initiatives and ensure smooth implementation of organizational changes.
• Ensure compliance with employment laws and regulations.
• Manage relationships with unions and ensure adherence to collective agreements.
• Oversee disciplinary processes and provide guidance on dismissal matters.
• Address and resolve employee complaints and grievances through mediation.
• Manage workforce transitions, including reorganizations and restructuring.
• Collaborate with Manager Talent Acquisition on high-volume recruitment efforts and oversee recruitment process outsourcing (RPO) activities.
• Collaborate with cross-functional HR CoEs to tailor regional projects and programs for effective implementation at the local level.

You will be a great fit if you

• Minimum Education

Bachelor’s degree or equivalent, in any discipline
Minimum Experience

• 10 years of work experience, of which two (2) years are management experience

Knowledge, Skills and Abilities

• Leadership Skills
• Planning & Organizing Skills
• Judgement & Decision-Making Skills
• Presentation Skills
• Analytical Skills

What you can expect
Attractive remuneration package includes:

• Contractual Bonus
• Tuition Assistance

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be

Job Posting End Date: