Performance Specialist

If you’re energized by helping others grow, thrive in new environments, and love seeing the direct impact of your work, this is your opportunity to launch a career that blends consulting, client development, and leadership training.

As a Performance Specialist with JM&A Group, you’ll travel nationwide, serving as a hands-on consultant and coach to our dealer clients across the country. Working shoulder-to-shoulder with sales and finance professionals, you’ll help strengthen their performance and enhance customer experience all while building strong, trust-based relationships.

This is a career acceleration role designed to prepare you for promotion into multiple pathways within JM&A Group, with promotion typically occurring within 18 months. During that time, you will develop your skills under the guidance of a Senior Performance Specialist, benefiting from hands-on development and mentorship.

Responsibilities:

• Work hands-on with sales and finance teams across the country to identify operational challenges, coaching them, and supporting them in implementing solutions.
• Demonstrate a consultative approach, listening first, understanding underlying needs, and tailoring your approach to each client
• Partner with a Senior Performance Specialist and JM&A Sales leaders for ongoing development.

Qualifications:

• A consultative mindset: you listen first, understand needs, and tailor your approach to each client
• Quick learner who is curious, coachable, and open to feedback
• Strong interpersonal and communication skills: you can connect, influence, and earn trust at all levels
• Willing and able to travel nationwide, 100% of the time
• Willingness to relocate – while you’ll decide which locations to apply to, growth may require flexibility.

The pay grade for this position is 49,141 - 109,215. Base pay is determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.

#LI-BS2