Post Closing Coordinator

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary.  Refer to your manager or human resources for specific duties and performance expectations.

1. Provide support and assistance to the lending institutions and ensure that proper procedures are followed for the recording of documents. Handle all recording documentation that comes into the department including quickly and efficiently moving the package to the recording department, following up in a timely manner to correct incomplete or inaccurate recordings.  Follow up with lenders and customers to ensure conditions have been met to release escrowed funds and earnest deposits.  Track and obtain releases on paid off loans.  Coordinate with underwriters to provide letters of indemnity to other title companies.  Assist with reconciling and balancing closed files. (75-85%)
2. Respond in a timely, professional manner to customer inquiries and requests from customers seeking documentation from closed files. (15-20%)
3. Perform any additional responsibilities as requested or assigned. (0-10%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Minimum of high school diploma or equivalent.

Experience:

• Two to four years of title and escrow closing experience. 

Knowledge and Skills:

• Strong computer skills.
• Effective oral and written communication skills, analytical and problem-solving skills.
• Effective interpersonal skills and superior customer service skills.
• Ability to work independently and as a member in a team-oriented environment.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Able to occasionally work extra hours during peak work loads.

Wage:   $20.00 hourly; actual wage is based upon education and experience. Potential for annual discretionary bonus, based on financial results.

Benefits:   Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer