Post Support Technician

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
The Post Support Tech will perform a variety of operational and technical functions in support of longform and short-form post production for domestic and international workflows. These services will encompass enterprise-wide marketing supply chain, process-building, documentation, workflow rollout, media prep, content ingest, delivery tasks, graphic support, finishing editing services as necessary, L1 support for all operational workflows and finishing workflows, media management for post and Avid storage-based workflows, as well as administrative functions for the Post Production Department.
Provide L1 support for both remote and local editors, and Post Production staff
Supports multiple products across the Marketing Supply Chain including VPost (a virtual cloud-based Post Production environment), Frame.io (review and approval platform) and Airtable (workflow automation and spreadsheet tool)

• Support of MAM/DAM tools (Orange Logic)
• Active development of workflow design in partnership with Post Management, Engineering and Workflow team
• Automation workflow - profile building and application support
• Onboarding to the VDI or virtual machine/cloud environment for Tech Ops and brand/client users
• Work with Engineering to properly troubleshoot and escalate technical issues
• Facilitate the finishing process supporting color-correction and audio mix
• Machine Learning/AI and Cloud Post (remote edit/graphics) workflows
• Media management support for Post workflows, as well as all enterprise brand marketing clients
• Finishing renders for snipes, program, and promo graphics
• Test and implement transcode workflows for upload to various delivery platforms
• Archiving content
• Client satisfaction
• Additional duties as assigned.

Qualifications

• Bachelors degree or equivalent work experience
• 2+ years of experience in post-production or knowledge of editing and post processes
• 2+ years of experience working with Avid Media Composer, Adobe Premiere, After Effects, and Photoshop, 3D applications such as Cinema 4D, Maya and 3ds Max and Interplay Access and Media Central CloudUX
• Ability to read audio/video scopes
• Experienced knowledge of video/audio codecs, file formats, camera formats and resolutions
• Knowledgeable in all Microsoft Office applications
• Ability to work out of either our Stamford, CT or Denver, CO

PREFERRED QUALIFICATIONS:

• Strong Attention to detail and very organized
• Familiarity with Frame.io and Airtable
• Proactive. Self-starter
• Ability to prioritize workload and work under pressure
• Ability and desire to learn new technology, trouble shoot issues, and train others
• Excellent communications skills and ability to interface with multiple departments, clients and vendors
• Experience with media management
• Experience with working with MAM/DAM tools
• Knowledge with digital media file types and codecs
• Works independently while maintaining team culture

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Hourly rate: $24.00 - $31.25
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].