PR & Communications Coordinator

The PR & Communications Coordinator will support consumer and corporate communications across the 1-800-Flowers.com enterprise, with a focus on 1-800-Flowers.com, Harry & David, and Personalization Mall. This role is integral to a lean, fast-moving communications team and requires someone who is equally comfortable pitching a lifestyle editor, managing influencer seeding, and supporting community engagement initiatives that bring our brands to life beyond the inbox.

Responsibilities

Media Relations

• Support consumer PR efforts across the 1-800-Flowers.com enterprise, with dedicated focus on both the 1-800-Flowers.com and Harry & David brand voices and audiences
• Cultivate and maintain strong relationships with media contacts and influencers, including editors, journalists, producers, Substack writers, YouTubers, and food/lifestyle content creators
• Proactively pitch stories, news briefs, and culturally relevant content to secure media coverage across consumer, food, gifting, and lifestyle verticals
• Identify cultural moments and trending ideas for timely pitches across both brands — including food, harvest, and artisan gifting narratives aligned to Harry & David's positioning
• Create, maintain, and update media lists using Muck Rack
• Support team LinkedIn presence as needed

Press & Content Creation

• Lead on building and maintaining media press sites/look books for key holidays and everyday gifting across brands (Squarespace platform; creative team support provided): 1800flowerslookbook.com
• Develop Harry & David-specific press assets, seasonal lookbooks, and product storytelling materials that reflect the brand's premium, Pacific Northwest heritage
• Collaborate with internal teams to gather information, data insights, and visual assets for content creation
• Craft pitches, press releases, and LinkedIn posts for consumer and corporate announcements across all brands
• Build and optimize press lookbooks for Pinterest, supporting trend narratives including Flower of the Year and Harry & David seasonal gifting stories
• Draft and post news briefs and press releases to PR Newswire; maintain updates to corporate news site

Community Engagement

• Support community engagement programming that extends brand presence into local and national communities — including partnerships with nonprofit organizations, cause-related campaigns, and community gifting initiatives
• Help identify and support opportunities for both 1-800-Flowers.com and Harry & David to show up authentically in community contexts (local events, food bank partnerships, culinary community programs, etc.)
• Assist in developing and tracking community engagement initiatives, including coordination with internal stakeholders and external partners
• Support execution of brand activations, local market events, and community-facing moments that align with enterprise values and brand positioning
• Help document and report on community programs for internal recaps and potential earned media coverage

Reporting & Analysis

• Use Muck Rack, Cision, Google, and AI platforms (ChatGPT, Claude, Gamma) to monitor media coverage and conduct daily news sweeps
• Prepare weekly media reports assessing the effectiveness of PR efforts across brands
• Prepare regular coverage reports — including slides/presentations and recap emails — for key holidays and campaigns to evaluate impact of PR activities

Media Sample Ordering & Sample Closet

• Place orders for media product samples across brands (including Harry & David food, gift, and specialty items), ensuring accuracy and timeliness
• Track orders to ensure on-time delivery as promised
• Respond promptly to sample requests and inquiries
• Build and maintain a media sample closet in the Jericho office; a New York City location is ideal for media access
• Spearhead and organize a product seeding program and database of top-tier media contacts and influencers for key holidays — Valentine’s Day, Mother’s Day, Holiday, and harvest/fall gifting (a key moment for Harry & David)
• Occasionally be on-site at the Long Island City facility to oversee floral arrangement design and seeding deliveries
• Meet, deliver, and style product for national shows and top markets (New York) as needed

Additional Support

• Set up new vendors; submit and process invoices
• Manage team media subscriptions

• 1–3 years of experience in PR, communications, or a related field (agency or in-house)
• Strong writing skills — from punchy pitches to polished press releases
• Genuine interest in gifting, food culture, lifestyle, and brand storytelling
• Comfortable working in a fast-paced environment with multiple brand voices
• Proficient (or eager to learn) Muck Rack, Cision, Squarespace, PR Newswire, and AI tools
• Highly organized with strong attention to detail and follow-through
• A team player who is also self-directed and proactive
• New York area-based or able to work from our Jericho, NY office regularly; travel to Medford, OR

The expected hourly pay range for this position is $26.00 to $28.00 per hour. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.