Pre-Sales Solutions Engineer

At Miter, we’re on a mission to help construction contractors build with confidence. If we’re successful, we’ll make it easier and faster to build critical physical infrastructure - roads, bridges, utilities, data centers, housing, etc.

For decades, construction and field services contractors have had to run their businesses on outdated software: clunky, on-premise systems created in the 1980s and 1990s.

That’s where Miter comes in. We’re using AI and embedded payments to rebuild the core HR, finance, and operations systems that underpin our physical economy. Using Miter, contractors like Marathon Electrical, W.J. O’Neil, and Truebeck Construction are building stronger teams, controlling job costs, and accelerating jobsite execution.

This idea is resonating. Since we launched in 2022, we’ve grown to thousands of customers and tens of millions in ARR, making us one of the fastest growing vertical software companies ever. To double-down on our momentum, we’ve raised $50M+ from top investors (Bessemer, Coatue, and Battery) who share our belief that we’re just getting started.

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company wide, and team specific offsites!

Miter’s Solutions Engineering team partners with Account Executives throughout the sales cycle to uncover complex customer needs, design tailored solutions, and guide prospects through technical validation. We’re deeply embedded in the deal process, from discovery to demo to proof-of-concept, making sure prospects see exactly how Miter can solve their toughest challenges.

This role will be our first dedicated Pre-Sales Solutions Engineer, and a key opportunity to help build the foundation of our SE function. You’ll play a meaningful role in shaping how Solutions Engineering operates at Miter, from defining best practices and creating repeatable processes to establishing how SEs partner with Sales, Product, and Launch as we scale.

We’re a small, high-impact team that moves fast, collaborates closely, and thrives in a space where every customer has unique workflows and technical puzzles to solve. Our approach is agile, our communication is constant, and we’re never afraid to roll up our sleeves to get a deal over the line.

• Partner with AEs to run deep technical discovery with complex prospects

• Configure demo environments that reflect prospect-specific workflows and integrations

• Act as the technical expert during sales cycles, answering detailed questions about integrations, APIs, data flows, and product capabilities

• Collaborate with Product and Engineering to scope custom solutions, surface gaps, and influence roadmap decisions

• Help design and document the Pre-Sales SE playbook, including discovery best practices, demo standards, and handoff processes to our Launch team

• Refine how Solutions Engineering partners with Sales, including when SEs engage, how responsibilities are shared, and how we scale support as the team grows

• 4+ years in a customer-facing technical role such as solutions engineering, sales engineering, or implementation

• Experience supporting mid-market or enterprise clients through technical discovery and validation

• Strong understanding of APIs, integrations, and configuring custom demo environments

• Ability to troubleshoot complex workflows and interpret technical documentation

• Clear communicator with both technical and non-technical audiences

• Collaborative, proactive, and solutions-focused mindset

• Nice to have: Experience with construction Work Breakdown Structures (WBS), field operations, payroll, and/or accounting

• Recruiter Screen

• Hiring Manager Interview with Head of Solutions Engineering

• Team Round Interviews

  • Account Executive

  • Founding Solutions Engineer

• Take Home Assignment // Presentation

• Final Leadership Interview

• Competitive Compensation: We offer competitive (well above “market”) salary, commission, and equity packages.

• Medical Insurance: Comprehensive medical, dental, FSA, vision plans to suit you and your family’s needs.

• 401(k) Retirement Plan: Company-matched contributions to help you plan for your future.

• Unlimited PTO: Take the time you need to recharge and be your best self.

• Parental Leave: Generous 16-week paid leave for all parents, including adoptive and foster parents.

• Learning & Development: We offer every employee an annual educational allowance to explore external professional development.

• Office Extras: Snacks, coffee, lunch, and commuter benefits for in-office Mitosaurs.

• Community: Multiple company-wide and team-specific offsites per year.

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.