Principal AI Scientist, Insurance

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Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal

Location: NYC/NJ

Note: This position is not eligible for Immigration Sponsorship at this time.

Company Overview

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch by Gartner.

Role Description

The Artificial Intelligence Client Service (AICS) group at Fractal works with Fortune 500 companies to help them leverage their data using AI, Generative AI, and advanced algorithms to generate business value by empowering human decisions.

The AICS group is looking for a Principal AI Scientist for the Insurance practice, to manage & grow a portfolio of accounts, lead strategic client relationships, advise Clients’ & Fractal’s leadership on latest research and best practices, and inform Fractal’s strategy on AI in Insurance. This is a senior-level leadership role requiring strong technical and executive skills.

Job Responsibilities

• Revenue growth and account leadership: Drive demand generation and growth across assigned Insurance accounts; build comprehensive account plans; manage utilization and margins; handle client escalations; and cultivate long-term strategic partnerships that expand our footprint.

• Strategic client advisory: Meet client executives to understand AI strategy gaps and advise how Fractal’s IP, talent, and experience can bridge these gaps, translating priorities into actionable opportunities and joint business plans.

• Technical pre-sales consulting: Join sales calls as the data science expert; lead or co-lead RFI/RFP responses; draft solution architectures; assess staffing and skill mix; establish delivery plans; and tailor P&L-aligned pitches with Account and Engagement leaders.

• Represent Fractal’s full portfolio: Articulate the breadth of Fractal capabilities across AI, Engineering & Design, Behavioral Sciences, and analytics—bringing the best of Fractal to Insurance client needs.

• Program delivery oversight: Partner with cross-functional teams (Consulting, Engineering, Design, AI/MLOps/LLMOps) to ensure superior delivery outcomes on AI/GenAI programs and bill time on engagements as needed.

• Insurance domain value creation: Shape solutions and use cases across underwriting, claims, call center analytics, risk management, and customer experience; consult AI leadership in top insurance carriers; and help productionize ML solutions with modern cloud and ML engineering practices.

• Proposal development and client presentations: Lead proposal creation and executive storytelling that connects client challenges to business outcomes and winning solution architectures.

• Thought leadership and market presence: Organize client-facing and internal events to disseminate latest project and research insights; contribute in advisory boards and industry forums; and help marketing with research reports and executive narratives.

Ideal candidate profile

• Experience: 12+ years delivering AI-led programs with proven business value outcomes, client transformational journeys, and consulting Fortune 500 Executive Leadership, and cross-functional, distributed team management.

• Education: Graduate/under-graduate degree in any of the quantitatively rich disciplines such as Computer Science / Mathematics / Physics / Operations Research [experience trumps degree]

• Technical depth: Deep proficiency in ML, DL, Generative & Agentic AI. Strongly informed opinions on Insurance & AI industry trends and strategic opportunities. The ability to architect AI and GenAI solutions across diverse problem spaces quickly in brainstorming sessions with clients & internal SMEs.

• Insurance domain fluency: Knowledge across underwriting, claims, policy servicing, risk & fraud detection, and customer experience preferred; prior client-facing consulting experience and production deployment of AI solutions in Insurance are strong pluses.

• Commercial and communication excellence: Strong commercial acumen; customizing commercials to clients’ needs; executive storytelling; ability to map client challenges to Fractal capabilities and measurable outcomes; comfort with ambiguity and cross-functional collaboration.

• Pre-sales leadership: Demonstrated capability to lead RFI/RFP responses, solution architecture, proposal development, and P&L-aligned plans.

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is: $180,000 - $250,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time.  You will be eligible for benefits on the first day of employment with the Company.  In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms.   The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!