Lead large-scale client projects focusing on Azure solutions, mentoring teams, and ensuring successful delivery through technical leadership and design solutions.
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
As a Principal Architect for Azure solutions, you will be leading large-scale client engagements and complex project delivery. This position will focus on solution architecture and design, technical leadership and mentoring, with deep expertise in Azure, DevOps, and Agile methodologies.
What You'll Be Doing
- Actively collaborate with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision-making
- Lead technical and non-technical executive- or sponsor-level client stakeholders on complex technical concepts or design implications
- Lead large-scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients
- Decompose large-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks
- Delegates technical tasks to other team members for multi-workstream projects of large scale and high complexity
- Provide project leadership on a variety of projects and project types, including multi-workstream large-scale complex projects with global teams
- Collaborate with the project team and internal leadership on potential solutions and mitigation approaches, and participate in client communication at the sponsor level
- Architect, design and set standards for highly complex solutions using a variety of technologies, platforms, and integrations
What You'll Bring to the Role
- 5+ years of experience with Agile delivery and is adaptable as required to methodologies within the client environment
- 5+ years’ experience leading consulting projects for large clients with eight or more of the following types of projects, and is considered a go-to source of knowledge for others: Azure Compute (PaaS & Containers), Data Stores: Fit-for-purpose selection, Messaging & Events, API Design & Management, Integration & APIs, AI & Search, SDLC/DevOps/Platform Engineering, Performance & Scalability/Reliability & Release, Identity & Access (Application-centric), Monitoring & Observability, Documentation & Leadership
- 5+ years’ experience leading consulting projects for large clients with six or more of the following tools and technologies, and is considered a go-to source of knowledge for others: Design patterns and architectural concepts, .NET Core, C#, Front-end development tools (Angular, React, Blazor, or comparable), ORM - Entity Framework/Dapper, Data storage – relational and non-relational, DevOps automation: CI/CD & IaC, Visual Studio and source control: GitHub/ADO, Git and pull requests (e.g. gitflow), Automated tests, Scrum/Kanban/Agile,
- Experience contributing to user stories and backlog content, including task management and progress visibility
- 4 or more Microsoft Azure Application Development & DevOps, AI & Machine Learning, and/or Architecture & Development certifications. AZ204, AZ400, and AZ102 highly recommended.
- Outstanding ability to present to clients in a business-focused, impactful, and persuasive manner
- A proven, repeatable track record of successful large-scale project delivery
#LI-DD1
Please note: We are only accepting applications from candidates residing in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin and Wyoming.
This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-Remote
Top Skills
.Net Core
Angular
Automated Tests
Azure
Blazor
C#
Ci/Cd
Dapper
DevOps
Entity Framework
Git
Iac
React
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Director, Customer Value Architects manages a team supporting customer onboarding and success while ensuring optimal use of the company's cybersecurity platform. They promote sales growth, analyze business value, and mentor their team.
Top Skills:
CRMCybersecurity Software SolutionsMarketing Software
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Sr. Named Account Executive, you will drive revenue growth among Emerging Enterprise accounts, managing full sales cycles and building C-level relationships.
Top Skills:
Linkedin Sales NavigatorSalesforceZoominfo
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
This role focuses on optimizing global people processes for efficiency and effectiveness, leveraging technology and data analysis to enhance employee experience and operational performance.
Top Skills:
Data Analytics ToolsErp PlatformsLean Six SigmaProcess Mining ApplicationsServicenow PlatformStatistical Analysis
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
