Principal Partner Manager

Who We Are

Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.

Our best-in-class software provides SMBs with the insights and tools to make IT easy (even if you’re not an IT expert)! From mobile device management to employee onboarding and offboarding, SMBs can manage their IT with transparency and confidence in the Electric IT Hub.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and our mission to make IT easy and reliable for SMBs.

If you want to bring your skills to a highly collaborative team, are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to SMBs across the US, read on.

Overview

As a Principal Partner Manager, you will strategically expand and accelerate partner-sourced revenue by autonomously enabling dozens of partner sales teams and hundreds of partner sales representatives. You will be responsible for end-to-end execution, including developing and delivering advanced training(s), administering comprehensive certifications, leading field enablement initiatives, and ensuring partners possess the optimal collateral and processes to effectively sell Electric.

This role requires a high degree of independence and collaboration with Product, Marketing, Sales, and Customer Success to drive significant adoption and measurable outcomes, operating at a level of influence and responsibility comparable to a manager, but without direct reports.

What you’ll do

• Independently deliver against ambitious customer acquisition and revenue targets established for each partner.

• Serve as the primary strategic point of contact for partners, acting as a high-level liaison with internal teams, including Product, Marketing, Services, and Customer Success.

• Build and strengthen deep partner relationships, including developing and maintaining multi-year strategic plans, leading ongoing status meetings, and facilitating executive Quarterly Business Reviews (QBRs).

• Proactively optimize internal processes and operations related to partner solutions, identifying areas for improvement and implementing solutions.

• Identify, develop, and execute joint go-to-market opportunities, working closely with Marketing and Sales to drive these initiatives to success.

• Maintain and strategically distribute partner-specific assets, including advanced marketing resources and comprehensive internal/external enablement materials.

• Lead the execution of all partner enablement: design and deliver live trainings/webinars, conduct advanced demo rehearsals, and administer certifications for partner sales teams and representatives.

• Provide high-level support for field enablement (train-the-trainer, joint executive call shadowing, strategic event/booth support) and manage all associated logistics (scheduling, Learning Management System (LMS) uploads, attendance tracking, access provisioning).

• Track and analyze attendance, completions, and enablement engagement; share strategic insights and partner feedback with internal owners for continuous improvement and program evolution.

• Significantly contribute to Electric’s overall partnership strategy through disciplined execution, clear communication, and thought leadership.

Who you are

• 8+ years of progressive experience with strategic partners or customers in Partner Management, Account Management, Business Development, Customer Success, or Sales/Field Enablement within technology/SaaS.

• Proven ability to autonomously design and execute enablement programs for large, diverse seller populations (trainings, certifications, logistics) across multiple partner organizations.

• Exceptional facilitator and presenter; highly comfortable leading executive-level webinars, workshops, and live Q&A sessions.

• Must be willing to travel up to 30-40% of the time to attend partner or company onsite meetings, conferences, and trade shows.

• Superior operational skills: strategic planning, complex coordination, detailed documentation, and comprehensive reporting with meticulous attention to detail.

• Highly collaborative, positive, and consultative problem solver who thrives in cross-functional, fast-paced environments.

• Executive-level communicator with strong verbal and written skills, capable of influencing diverse stakeholders.

• Comfortable in a fast-paced environment; able to bring significant process and structure to evolving partner motions with minimal supervision.

• Highly proficient with advanced LMS/enablement platforms, webinar tools, and Customer Relationship Management (CRM) reporting and analytics.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification. Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electric here and meet our leadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 

• Mental Wellness Days 

• Volunteer Days

• Medical, Vision, Dental, and Orthodontia Coverage

• 401k 

• ESOP (Employee Stock Option Program)

• Kindbody Membership for Family Planning

• Pre-taxed Commuter Benefits 

• Generous Parental Leave

• Paid medical, family, and military leave

• Short and Long Term Disability 

• Employee Assistance Programs 

• Life Insurance funded by Electric

• Training and career growth 

• Awesome team building events! 

Where?

Our largest markets outside of the Tri-State area are California and Colorado. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ. With a widely distributed team, we are used to working remotely across different time zones. 

Standard Working Hours: 9:00 AM - 6:00 PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: [email protected].