Principal Program Manager, AI Coalition

About the Role

Blackbaud is igniting a global movement to accelerate responsible and transformative AI adoption across the social impact sector. To scale this leadership, we are seeking a visionary Principal Program Specialist for the Strategic AI Coalition for Social Impact - a high‑visibility role driving one of the company’s most strategic industry initiatives.

This leader will expand the coalition’s reach, increase both the volume and diversity of participating organizations, and spearhead initiatives designed to remove the barriers to successful AI adoption across the social impact sector.  They will be responsible for designing and facilitating engaging, ongoing connection across the AI Coalition for Social Impact—creating meaningful ways for members to collaborate, learn, and advance shared goals through a mix of virtual and in‑person engagement, including convenings, working sessions, and collaborative forums. This role programmatically manages the coalition as a living ecosystem—establishing the operating rhythms, engagement models, and governance needed to ensure members can achieve more together than they could individually.

 Over time, this leader will steward a growing roadmap of initiatives, including standards, cross‑sector pilots, and collaborative learning programs that remove barriers to responsible AI adoption, accelerate AI readiness across the sector, and position Blackbaud as the trusted convener for responsible, transformative innovation, beginning with the launch and scaling of the AI Certification for Social Impact, establishing the foundational knowledge and confidence organizations need to adopt AI responsibly.

What you'll be doing:

• Lead, operationalize, and scale the AI Coalition for Social Impact, ensuring it becomes the premier collaborative body for AI adoption in the social impact sector.
• Build and execute a growth strategy to significantly increase coalition membership by volume, type, and diversity of organizations.
• Develop and manage a multi‑year portfolio of coalition initiatives, starting with the AI Certification for Social Impact and expanding into emerging needs (e.g., sector benchmarks, working groups, toolkits, joint research, pilots, and advocacy).
• Serve as the primary relationship leader for coalition members, ensuring high engagement, clear communication, and measurable value.
• Cultivate partnerships with industry groups, academic institutions, technology collaborators, funders, and government organizations to expand reach and impact.
• Facilitate advisory groups and working committees that guide program direction and content.
• Design, manage, and facilitate coalition programming, including convenings, webinars, workshops, pilots, roundtables, and executive briefings.
• Design and manage a structured onboarding experience for new coalition members, including orientation to goals, governance, engagement pathways, and active integration into working groups and initiatives.
• Build and maintain operational frameworks, governance structures, onboarding processes, and resource hubs for coalition members.
• Set and monitor KPIs related to membership growth, engagement, program adoption, and sector impact.
• Own program and project management end-to-end for Coalition activities, developing clear strategic briefs, aligning internal and external stakeholders, tracking progress to deadlines and keeping executive stakeholders informed.
• Partner with coalition members and internal teams to co‑create and release coalition‑led content that advances shared learning and responsible AI adoption across the social impact sector.
• Support relevant Blackbaud and Blackbaud Institute content initiatives by thoughtfully engaging coalition members as contributors to research, convenings, and knowledge‑sharing efforts, ensuring participation is aligned to the coalition’s mission and member value
• As needed, represent the coalition externally through high impact speaking engagements, conferences, webinars, and media opportunities, amplifying both coalition work and Blackbaud Institute research to shape the sector’s understanding of responsible AI and the future of social impact innovation.
• Collaborate with Product, Marketing, Customer Success, Legal, and L&D to ensure coalition initiatives align with Blackbaud’s Responsible AI strategy, customer needs, and go‑to‑market motion.
• Support the scaling and adoption of the AI Certification for Social Impact across the industry and inside Blackbaud.

What we'll expect you to have:

• 7+ years in program management, industry leadership, coalition building, partnership development, or related roles.
• Experience working in technology, nonprofit/social impact, education, philanthropy, or public sector strongly preferred.
• Proven success scaling programs, communities, or initiatives across multiple stakeholder types.
• Demonstrated excellence in relationship management, communication, and strategic influence.
• Familiarity with AI, Responsible AI, digital transformation, or data literacy programs is a plus (expert-level not required).
• Strong organizational and operational skills with a bias toward execution and measurable outcomes.

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Benefits Include:

• Medical, dental, and vision insurance

• Remote-flexible workforce

• Wellness Programs

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Donations for Doers

• Pet insurance, legal and identity protection

• Tuition reimbursement program