About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Principal Solutions Architect II
Location: United States; Remote, EST or CST
Experience: Principal (Expert)
Job Function: Professional Services
Employment Type: Full-Time
Industry: Computer & Network Security
Travel Requirements: <25%
About the position
The Expert Solutions Architect contributes to the strategic direction of solution architecture within the organization. They define architectural standards and frameworks, provide thought leadership on emerging technologies, and mentor junior Solutions Architects.
The position is based in the United States and can be performed remotely. Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
- Lead cross-functional teams in designing and delivering tailored solutions to meet customer requirements.
- Contribute to and enforce best practices for solution architecture and implementation.
- Develop technical documentation, whitepapers, and case studies.
- Collaborate with executive leadership to align technical initiatives with business goals.
- Provide thought leadership on emerging technologies and trends.
- Drive continuous improvement of technical processes and methodologies.
- Ensure customer satisfaction through effective solution delivery and support.
- Ability to drive transformational change, develop long-term strategies, and represent the company as an industry leader.
- Core Technical Mastery: Expertise in scalable solution design, disciplined deployment/testing, and ability to connect ideas across domains.
- Communication Excellence: Translate complex concepts with clarity for non-technical audiences, deliver compelling presentations around solutions and architecture decisions, and write clear technical documentation.
- Stakeholder Management: Build trust across teams, align competing priorities towards a shared vision, and de-escalate customer issues with calm, solution-focused communication.
- Strategic & Big-Picture Thinking: Anticipate challenges, design scalable/adaptable solutions, and align technical choices with long-term business goals.
- Influential Leadership: Influence through expertise, guide engineers and architects to foster development and growth, and advocate/drive technical strategic direction with clarity and consensus.
- Emotional Intelligence & Adaptability: Stay calm under pressure and ability to “read the room", handle conflict with empathy and tact, and embrace/encourage continuous learning in evolving tech landscapes.
Minimum Qualifications, Education, and Skills
- Minimum 5 – 7 years of experience in customer-facing technical roles within large enterprise IT environments (via services delivery, consulting, or employment)
- Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
- Public-Key Infrastructure (PKI), digital certificates, and cryptography.
- Experienced in understanding of core networking and infrastructure fundamentals.
- Experienced in Active Directory Certificate Services & Active Directory Federation Services.
- Experienced in Unix/Linux.
- Experienced in scripting development using various tools (SQL, PowerShell, Ansible, Jenkins).
- Experienced with modern authentication protocols (OIDC 2, cert auth, Kerberos, etc)
- Proficiency with the implementation and administration of SSL/TLS protocols and certificate lifecycle management
- Proficiency with REST APIs.
Preferred Qualifications and Skills:
- Designing and implementing Workflow Automation solutions
- Deploying software in containerization platforms (Kubernetes, OpenShift, Docker, etc)
- Automatic certificate distribution services (e.g., MDM, auto-enrollment GPO, ACME client)
#LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
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