Principal UX Strategist – Consumer Web Experiences

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

• Who is Blueprint? 

  We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

  What does Blueprint do? 

  Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

  Why Blueprint? 

  At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

  We are looking for a Technical Program Manager to join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best in class service to our customers.  

  In This Role

  In this role, you will lead the end-to-end user experience strategy for large-scale, consumer-facing web ecosystems. You will translate business objectives, customer insights, and technical constraints into intuitive and accessible experiences that work at global scale. You will define UX vision and principles, guide information architecture, influence cross-functional teams, and champion design systems that enforce consistency, accessibility, and performance. You will drive adoption of modern UX approaches—including AI-powered personalization and agent-assisted experiences—while ensuring designs are rooted in data, measurable outcomes, and long-term product strategy.

  
  

  Responsibilities

  UX Strategy & Leadership

  • Define and evolve the holistic UX vision, principles, and north-star experiences for consumer-facing web products.
  • Lead the end-to-end redesign of complex web journeys with measurable outcomes such as improved conversion, reduced drop-off, and enhanced task completion.
  • Analyze user needs, constraints, and technical feasibility to recommend the most effective UX approach within timelines and budgets.
  • Conduct competitive research, heuristic reviews, and user studies to identify opportunities and pain points.
  • Create journey maps, personas, storyboards, and frameworks that connect user behavior to business impact.
  • Establish measurable UX success criteria and use data to guide decisions and validate hypotheses.
  • Advocate for accessible, scalable, performant, and user-centered experiences across digital surfaces.

  Information Architecture (IA)

  • Research and model how users navigate and consume content across web platforms.
  • Create and maintain sitemaps, user flows, taxonomy frameworks, metadata structures, and navigation models.
  • Ensure content hierarchy and IA decisions support discoverability, consistency, and ease of use across all touchpoints.

  Design Systems & Component Leadership

  • Lead creation or evolution of enterprise-level design systems, including tokens, typography, motion, accessibility standards, and reusable components.
  • Partner closely with engineering to implement scalable frameworks and enforce design consistency through tools such as Storybook, linters, CI validation, and governance processes.
  • Establish usage guidelines, adoption plans, and success metrics for system maturity and compliance.

  Cross-Functional Influence

  • Collaborate with engineering, analytics, product, content, and marketing teams to ensure cohesive and unified experiences.
  • Present UX strategies, research findings, and recommendations to senior leadership audiences.
  • Influence roadmaps and business decisions without direct authority by introducing clarity, frameworks, and data-backed reasoning.
  • Navigate executive pushback by using customer insights and UX principles while maintaining strong relationships.

  Governance & Operations

  • Define standards for accessibility (WCAG), performance, usability, and content quality.
  • Build and maintain UX governance assets such as guidelines, playbooks, pattern libraries, and operational frameworks.
  • Partner with operations, engineering, and vendor management teams to ensure external partners deliver work aligned with UX standards.

  Thought Leadership & Education

  • Educate non-UX stakeholders on modern UX best practices and the value of customer-centered design.
  • Communicate design decisions with strong storytelling, clarity, and principled reasoning.
  • Provide an informed POV on what “good” looks like for large-scale consumer web experiences.
  
  

   Qualifications

  • Bachelor’s degree in Human-Computer Interaction, Computer Science, Design, or a related technical field.
  • 10+ years of UX/UI design experience for web-based digital products.
  • Proven success leading end-to-end redesigns of complex journeys with measurable improvements.
  • Strong expertise in:
  • User research
  • Information architecture
  • Design systems and component frameworks
  • Responsive UI patterns
  • Experience collaborating in cross-functional environments with product, engineering, analytics, and content teams.
  • Strong communication, storytelling, and leadership skills—especially when influencing senior audiences.
  • Ability to translate complex requirements into clear, simple, elegant interface designs.
  • Track record of sustained ownership of a major product, journey, or surface for multiple years.
  
  

   Preferred Qualifications

  • Experience designing for large-scale consumer web ecosystems or multi-locale digital platforms.
  • Familiarity with AI-powered UX patterns (personalization, conversational interactions, agent-based navigation, intelligent recommendations).
  • Experience conducting A/B tests and working with experimentation or UX measurement frameworks.
  • Expertise in accessibility standards (WCAG), performance optimization, and content strategy.
  • Experience contributing to or building enterprise-level design systems.
  • Background in front-end development or prototyping using HTML/CSS/JavaScript or equivalent tools.
  • Experience with consumer tech, hardware platforms, or multi-region sites with complex content and scalability requirements.
  
  

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $100,000 to $120,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: [email protected] 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development