Product Designer II

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We're looking for a passionate and empathetic Product Designer to shape exceptional experiences across our critical customer-facing channels, including optimum.com, the My Optimum mobile app, and our video product experiences. You'll play a key role in ensuring our digital products are intuitive, delightful, and truly meet customer needs.
You'll work with other Product Designers and UX Researchers to deliver usable and accessible omnichannel design solutions that mitigate friction and are optimized for customer intents and business drivers.
Responsibilities

• Actively collaborate with cross-functional teams (Product Management, Engineering, and Business Stakeholders) to identify and define customer problems and business opportunities, translating them into impactful design solutions.
• Utilize qualitative and quantitative data (analytics, A/B testing, user research) to inform and validate design decisions. Partner closely with UX Researchers to conduct usability testing and gather insights that ensure solutions effectively meet user needs.
• Translate complex problems into clear, elegant, and intuitive design solutions through the creation of wireframes, user flows, storyboards, high-fidelity mockups, and interactive prototypes. Rapidly test design hypotheses, gather user feedback, and iterate to refine solutions.
• Act as a strong advocate for the customer, championing design solutions that enhance the digital experience and optimize the end-to-end customer journey.
• Actively contribute to and utilize our evolving unified design system, ensuring consistency and efficiency across all customer engagement channels.

What You Bring:

• User-Centered Design Expertise: Proficiency in design methods that prioritize user needs and customer experience.
• Design Thinking in Action:
Experience applying Design Thinking principles to both service and software delivery.
• Mobile and Web Design Excellence:
Significant experience designing for iOS, Android, and responsive web applications. You understand the nuances of mobile interaction design patterns and best practices.
• Balanced Decision-Making:
Skilled in integrating stakeholder feedback and business requirements while keeping the customer at the forefront.
• Prototyping & Iteration:
Expertise in building prototypes to validate design solutions and iterating based on user feedback.

Qualifications
Required Qualifications:

• 3-5 years of proven experience in Product Design, with a strong focus on designing for native mobile applications (iOS and Android). Experience with responsive web design is also highly valued.
• Expert proficiency with Figma for wireframing, prototyping, and leveraging design system libraries.
• A strong portfolio that demonstrates your ability to solve customer problems and mitigate friction
• Excellent verbal and written communication, presentation, and interpersonal skills. Ability to articulate design rationale clearly to cross-functional teams and stakeholders.
• Strong understanding of information architecture, interaction design patterns, and best practices for mobile and web applications.
• Self-motivated with strong time management, organizational, and prioritization skills in a fast-paced, evolving environment.
• Bachelor's degree in Design or related field (or equivalent work experience)

Skills

• Proficiency with user-centered design methods
• Motion design for micro animations and transitions desired
• Proven ability to leverage data (analytics, A/B testing, user research) to inform design decisions and measure the impact of your work.
• Well-versed in best experience practices for iOS, Android, and responsive/adaptive web designs
• Demonstrated ability to break down complex problems, think strategically, and deliver creative and effective solutions.
• Skilled at integrating stakeholder feedback and business requirements while consistently advocating for the customer's needs.

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience.
The starting pay rate/range at time of hire for this position in the posted location
is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated
pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty