Product Development Assistant

Key Responsibilities

• Act as a primary point of contact for vendors: placing raw material and sample orders, requesting pricing/ETAs, and managing ongoing follow-ups.
• Maintain project trackers, issue purchase orders, track receipts, and log invoices for AP submission.
• Coordinate incoming memos, castings, and samples, clearly communicating status and blockers to internal teams.
• Support weekly Jewelry District runs, including drop-offs, pick-ups, and vendor check-ins.
• Receive, log, route, and archive physical samples and components; maintain PD sample archive, master models, and CAD file organization.
• Create and update PLM component records, SKUs, BOMs, vendor codes, costs, and assemblies in ERP to ensure products are order-ready ahead of PO deadlines.
• Assist with tech pack creation and documentation throughout the development lifecycle.
• Maintain post-launch product updates and ensure consistent naming/formatting standards across all systems.

Our Ideal Candidate

• Highly organized with a love for structure, clean data, and consistent naming conventions.
• Obsessed with follow-through. You track, check in, and escalate when needed.
• Comfortable communicating with vendors and cross-functional partners.
• Able to balance multiple timelines, knowing when to push for urgency and when to follow up.
• Interested in jewelry and curious about how it’s made.
• Tech-savvy, excited to work across PLM, ERP, shared drives, spreadsheets, and trackers.
• Experience in production,  buying, studio assistance, or similar.
• Strong communication skills.
• High attention to detail and accuracy.
• Comfortable learning new systems, spreadsheets, and project management tools.
• Preferred: Experience with ERP or PLM systems (NetSuite, Backbone or similar).
• Preferred: Jewelry or accessories development or production background.