Product Development Coordinator, OXO

Our  Home & Outdoor division is united by thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life -- in and out of the home. This business unit includes our OXO,  Osprey, and Hydro Flask brands, and this role may support one or more of these brands.  

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!  

Position: Product Development Coordinator, OXO

Department: Product Development

Work Location: New York, NY, Hybrid (work 3 days onsite)

Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.  

What you will be doing:

The Product Development Coordinator is a key member of the OXO Product Development (PD) team and is often the point person for cross functional teams that need PD assistance. This person will be responsible for supporting the Cooking Tools and Gadget and Baking. They will also support the PD teams on day-to-day requests and work closely with many cross functional teams such as Sales, Go to Market, and Brand Design to support product launches.

In this role, they will become an expert on their team’s catalog of products as well as begin to learn the ins and outs of OXO’s product development process, jumping into support on color changes, packaging projects and eventually New Product Development (NPD) projects.

• Sample Management: Manage and coordinate product samples for sample requests from cross-functional teams such as Sales, Go to Market, and Brand Design, for video and photo shoots, and for industry trade shows. Ensure samples are accurate, clearly labeled and timely shipped and all teams are informed of progress and status.

• Product Data Maintenance: Regularly update and maintain product information in systems and documents like Salsify, Xinet, Oracle, Smartsheet, Basecamp, and First Articles of Inspection (FAI), ensuring that details are accurate and complete for item creation, setup, and versioning. Provide product information to Sales and Direct-to-Consumer teams for new item setup for their customers and on OXO.com.

• Packaging Artwork Verification: Conduct thorough checks of barcode's, item numbers, and UPCs on packaging artwork files prior to production release. Confirm that all information is filled out in Basecamp to ensure timely release and compliance with standards.

• Consumer Service Support: Act as a communication bridge between OXO Product teams and Consumer Service (CS) team to familiarize CS with new products and product changes, and prepare them with responses for all consumer questions. 

• User Testing and Research: Maintain a user testing database, record notes for in-person user testing conducted by Product Teams, and leverage tools like Profitero, Survey Monkey and Dscout to gather competitive data and user insights for New Product Development projects.

• Assistance with PD Projects: Support product development projects such as packaging changes, color updates, and NPD initiatives by joining project meetings and assisting with elements of a project that would require daily communication and collaboration with internal cross-functional teams such as Engineering, Industrial Design, Brand Design, Sales, Supply Chain and the Helen of Troy Asia Pacific Office (APO), and external partners such as Design Firms and overseas factories.

• Product Team Support: Maintain and schedule team meeting and store visits. Regularly review and direct inventor submissions for new products to the appropriate team members.

Skills needed to be successful in this role:

• Ability to prioritize/balance projects and multi-task

• Ability to work with teams

• Strong interpersonal skills

• Must be detail oriented and have good follow-through skills

• Must have strong verbal and written communication skills

Minimum Qualifications:

• Bachelor's Degree

• 1+ years of experience in Product Development or relevant field

• Computer software: MS Office Suite (Excel, PowerPoint, Outlook)

• Authorized to work in the United States on a full-time basis

Preferred Qualifications:

• Oracle

• Database systems knowledge

In New York City, the standard base pay range for this role is $57,000 - $67,000 annually. This base pay range is specific to New York City and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

#LI-KE1

#LI-Hybrid

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.