Program Manager - Associate / Assistant Vice President

About the Role

iCapital is seeking a strategic and results-driven Associate / Assistant Vice President, Program Manager to join our Product Operations team. This role will lead the planning and execution of complex, cross-functional software development initiatives that are critical to firm-wide priorities. The ideal candidate brings a strong track record of delivering enterprise-scale technology projects in financial services, with a demonstrated ability to influence stakeholders, manage risk, and drive operational excellence.

Key Responsibilities

• Own and drive the end-to-end delivery of strategic software initiatives, ensuring alignment with business goals, timelines, and resource plans.
• Lead cross-functional collaboration with Product, Engineering, UX, Legal, Compliance, and Sales to ensure seamless execution and stakeholder alignment.
• Develop and maintain detailed project plans, including milestones, dependencies, and risk mitigation strategies.
• Proactively identify and resolve project risks and blockers, escalating when necessary, with clear context and recommendations.
• Use analytical reasoning to assess program performance, identity areas for improvement, and lead efforts to improve efficiency and effectiveness within the team.
• Oversee project tracking tools (Monday.com, JIRA), ensuring transparency, accountability, and timely delivery across teams.  Prepare and present project status reports, dashboards and performance metrics.  
• Facilitate decision-making forums and working sessions to align teams, resolve conflicts, and drive consensus.

Qualifications

• 5+ years of relevant experience within program management, project management or business analysis roles
• Proven experience delivering complex software projects in financial services or fintech environments.
• Strong interpersonal and communication skills, with the ability to influence and align diverse stakeholders.
• Demonstrated ability to manage ambiguity, prioritize competing demands, and operate with a risk management mindset.
• Deep understanding of Agile methodologies and tools (JIRA, Confluence, Monday.com)
• Operational rigor with a focus on process improvement, workload distribution, and team enablement.
• Experience peer influencing projects fostering a culture of accountability and growth.
• PMP, SAFe, CSM, or CSP certifications are a plus.

Benefits

The base salary range for this role is $100,000 to $150,000 depending on level and experience.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.