Product Manager – Card-Payments

Job Description:

In this role, you have the opportunity to play a pivotal role in go-to-market execution of CSI’s Payment Products.  Executing product strategy, understanding market challenges and innovative solutions informed by thorough research and focused on Card and/or Payment Networks.

You are responsible for:

• Execute the go-to-market strategy for our card payment strategy, ensuring alignment with company goals and customer needs.

• Oversee the end-to-end product lifecycle, from concept to launch, including market research, product design, and implementation.

• Analyze market trends, customer feedback, and competitive landscape to identify opportunities for product enhancements and new features.

• Develop and maintain product roadmaps, prioritizing features and initiatives based on business value and customer impact.

• Ensure compliance with regulatory requirements and industry standards for payments products.

• Manage relationships with external vendors and partners, ensuring service level agreements are met.

• Monitor product performance, using data and analytics to drive continuous improvement and optimize user experience.

• Provide training and support for internal teams, including sales and customer service, to ensure successful product adoption and customer satisfaction.

You are a part of a team of product managers focused on payments, you will also work cross functionally with Technical Product Owners and Development teams, Marketing, Sales, and Customer Support teams to drive remarkable marketplace results. 

To succeed in this role, you should have the following skills and experience

• Depth of experience and knowledge in the card payments industry, networks, and the competitive landscape

• 2+ years’ relevant work experience specifically in Product Management, with recent go-to-market execution and/or a background in system conversions.

• Strategic Product Management Experience – Demonstrated success in defining features, collaborating closely with product owners, and executing product strategies, roadmaps, and lifecycle management.

• Strong Market Research & Analytical Skills – Proven ability to gather, analyze, and apply market intelligence to define strategy and identify customer needs.

• Cross-Functional Collaboration – Skilled in partnering with architecture, engineering, marketing, and leadership to deliver business-aligned product outcomes.

• Financial Acumen – Experience developing business cases, pricing models, and ROI analyses to support strategic decisions and financial targets.

• Prefer candidates with Experience with Aha! or similar tools in an agile environment.

•  Community Bank experience helpful

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI, visit www.csiweb.com 

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits, visit: Benefits Summary

CSI is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at [email protected] and we will work with you to meet your accessibility needs.

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Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.