Product Manager (Eney Skills)

MacPaw is a software company that develops and distributes software for macOS and iOS. Today, we have 20 million active users across all our products, and every 5th Mac on Earth has our product installed.
At MacPaw, we believe humans and technology can reach their greatest potential together.
We gather open-minded people who support each other and aspire to change the world around us, making millions of people's lives easier with technology.
Our flagship products include CleanMyMac , Setapp , ClearVPN , Moonlock , and more. Now, we're stepping into an important new stage: launching a product ecosystem with a new AI Mac Assistant - Eney.
We're looking for a Product Manager to join the team behind Eney, a brand-new product just beginning its journey.
Eney is a Computerbeing (or AI assistant) designed to change how Mac users interact with their devices. It helps them stay organized, automate routine tasks, and focus on what matters most.
As a Product Manager, you will own the development of Eney's skills, which are the experiences at the heart of the product, from designing scalable processes that will help your team ship new skills daily to improving existing ones through data-driven insights and user feedback. Your goal will be to help Eney become a competitive and reliable companion for modern workflows.
If you're eager to work at the forefront of AI-powered productivity and shape an ambitious new product, we'd love to hear from you!
In this role, you will work on:
New Eney Skills Development

• Based on your discovery effort, lead the design and development team to create new skills internally.
• Establish a collaboration flow with outsourced teams/skill creators to drive skill creation by external contributors.
• Design and implement a scalable process for adding new Eney skills daily.
• Track skill development velocity and quality.
• Define clear acceptance criteria and QA workflows for new skills.
• Create documentation and onboarding guides for outsourced contributors/skill creators.
• Monitor backlog and prioritize high-impact skill ideas.
• Identify automation opportunities in the skill creation pipeline.

Existing Skills Enhancements

• Analyse skill performance using analytics and user feedback.
• Create and own a prioritization framework for skill improvements.
• Define KPIs for skill engagement and retention.
• Continuously optimize skills for usability and accuracy.
• Develop a system for iterative updates and improvements based on usage data.

Skills you'll need to bring:

• Proven product management experience (ideally in SaaS, AI, or automation products).
• Background in operations/process management.
• Experience working with outsourced teams, contractors, or third-party vendors.
• Ability to design and manage scalable processes for high-volume output.
• Strong analytical skills, including defining and tracking KPIs for engagement, retention, and quality.
• Excellent cross-functional communication and stakeholder management skills.
• Experience driving product improvements based on data and user feedback.

As a plus:

• Familiarity with AI products, conversational assistants, or automation tools.
• Previous experience building productivity-related products/features.
• Comfortable working in high-output, fast-paced environments.

What We Offer

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  
  • We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here , you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  
  • Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  
  • Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  
  • We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  
  • You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  
  • Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  
  • We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  
  • Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office.
• Time-off policy that covers life's needs
  
  • Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  
  • MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We're an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  
  • We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  • Some benefits are under development, and new adjustments are possible.