Product Manager (Personal or Commercial Lines Insurance)

Acuity is seeking a Product Manager to oversee the management, development, and performance of Acuity’s insurance products or segments across the operating territory. This role drives the vision, roadmap, and strategy for product opportunities while balancing growth and profitability. The manager maintains a deep understanding of market dynamics, customer needs, emerging trends, and disruptive forces shaping the insurance industry. Using a data-driven approach, they identify opportunities and deliver solutions that optimize product performance and enhance customer experience. Working across the enterprise, the Manager develops and executes strategies that support organizational goals and business success while fostering innovation, collaboration, and sustainable competitive advantage.

ESSENTIAL RESPONSIBILITIES: 

• Cultivate a deep understanding of the assigned product(s) to achieve business objectives. Develop a strategic vision and tactical plan that will profitably expand growth potential within assigned product line(s) working closely with regional market directors and the business.
• Accountable for championing developed strategic plans through to execution in assigned product(s) and driving forward the overall product-specific market strategy vision for the organization. Gain alignment and support across the broad set of product stakeholders, establishing mutual acceptance of goals, objectives, and respective roadmaps.
• Monitor and evaluate product performance, industry trends, competitive position, competitor activity, and customer feedback consistent with Acuity’s approach for monitoring, managing, and directing the portfolio of business.
• Identify opportunities for new product ideas or product enhancements to meet customer needs, improve financial performance, better align with competitive market expectations, and attain strategic objectives. Collaborate with cross-functional teams in the design, delivery, and positioning of new or enhanced products aligned with Acuity’s vision.
• Produce recommendations using interpretations of data and trends. Communicate results and recommendations with stakeholders and business leaders to assist and influence strategic direction that supports growth, diversification, and profitability.
• Develop and manage key business metrics that map outcomes to strategy objectives and Effectively identify trends, patterns, and red flags, and communicate observations with appropriate leaders.
• Foster an environment of gathering and critiquing marketplace intelligence through detailed analysis of product, pricing, growth, and profitability at a state, line of business, industry, and customer segment level.
• Foster regular dialogue with underwriting, distribution, and actuarial to synthesize quantitative and qualitative feedback.
• Leverage a data driven approach to deliver internal and external insights that dynamically inform and direct corporate and marketplace strategy.
• Collaborate and drive alignment across the organization in the design, development, and delivery of specific product strategy plans by line of business, customer segment, product offering, or geography to sustain profitable growth potential, while remaining an independent and objective voice.
• Work closely with Customer and Communication area to execute strategy and effectively frame communication to internal and external audiences.
• Present regular comprehensive updates on product performance to key stakeholders.
• Proactively follow insurance industry trends to support Acuity’s dynamic and ongoing strategies.
• Actively pursue continued professional development, remaining current on industry and product line trends and developments, engaging in networking, and expanding leadership acumen.
• Some travel may be required, such as attending conferences, professional education sessions, or traveling with field personnel.
• Highly regular and predictable attendance.
• Performs other duties as assigned.

EDUCATION: 

Bachelor’s degree or extensive applicable experience.

EXPERIENCE: 

Minimum 5 years of experience in multi-line property and casualty insurance with a background in underwriting, claims, distribution, actuarial science, or product development. Proficiency in MS Office with demonstrated skills in Excel and PowerPoint. Demonstrated success in leading projects from inception to delivery is a plus.

OTHER QUALIFICATIONS: 

• Strong technical and product specific aptitude. Demonstrates deep understanding of one or more of the following: coverage forms, rating, marketplace, and pricing.
• Excellent interpersonal skills with the ability to develop and sustain productive relationships with executive team members, internal product stakeholders, customers, external business partners, and resources from varied disciplines in support of profitable growth strategies.
• Strong presentation skills with expertise in bringing opposing views together to meet objectives.
• Displays solid capacity in data synthesis, analysis, and visualization. Effectively leverages these tools to design and present strategic insights and planning.
• Demonstrates strong capabilities in critical thinking, problem solving, and sound decisions. Solutions-oriented, with the ability to think strategically and foster change.
• Ability to translate key business and marketplace insights into actionable strategies.
• Excels in verbal and written communications collaborating across all organizational levels.
• Readily adapts to changing conditions, while remaining positive and productive.
• Effectively prioritizes, organizes, and accomplishes tasks in a self-directed environment.

*Acuity does not sponsor applicants for U.S. work authorization.* 

This job is classified as exempt. 

The salary range for this position is $125,000-$170,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. 

For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process. 

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. 

Acuity will include at least one in-person interview during the hiring process for all positions. 

If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at [email protected]. Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.