Product Manager, Insurance

U.S. News & World Report is a multifaceted digital media company dedicated to helping citizens, consumers, business leaders and policy officials make important decisions in their lives. We publish independent reporting, rankings, data journalism and advice that has earned the trust of our readers and users for 90 years. Our platforms on usnews.com include Education, Health, Money, Travel, Cars, News, Real Estate, Careers and Insurance.

We reach millions of people monthly during moments when they are most in need of expert advice and motivated to act on that advice directly on our platforms. Our signature franchises include our “Best” series of consumer guides on colleges, graduate schools, hospitals, diets, cars, financial services and more. These guides provide an easy-to-digest list for consumers to better understand and compare when making their decisions. We continue to publish annual guides of the authoritative Best Colleges and Best Hospitals rankings on our website and in print. And our U.S. News Live flagship conferences highlight important national conversations such as Healthcare of Tomorrow .

We believe in having a broad range of talent and backgrounds at U.S. News. We strive to maintain a welcoming and inclusive workplace where everyone is given an opportunity to succeed and contribute to their fullest.

Your role in helping us shape the future:

U.S. News empowers everyone to thrive. If you are a strong product manager looking to learn and grow in a supportive environment and care about helping people manage and grow their personal finances, this is the role you’ve been looking for.

This Product Manager will be responsible for a subset of our Insurance products and experiences (including home, renters and small business insurance). You will build a deep understanding of the user needs and be responsible for contributing to the product roadmap to serve user needs in a timely manner.

You will play a pivotal role in the growth of our Insurance products. More specifically, you will support conducting deep user research to understand our users and customers, define feature requirements, and manage our initiatives alongside internal and external stakeholders. To do this well, you must be an excellent collaborator, communicator, and creative thinker. You must have a ‘get stuff done’ attitude and entrepreneurial mindset.

Are you up to the challenge?

• Be a thought partner and collaborator with the Director of Product Management for the Insurance division
• Contribute to the creation and management of a strategic roadmap that balances user needs, business goals and company objectives.
• Help oversee existing products and define new features and capabilities based upon consumer feedback including validating customer use cases for current and planned offerings.
• Be able to identify when there is a need to adjust the solution if it is not meeting the hypothesis and iterate with speed and efficiency.
• Help manage multiple streams of discovery and analysis as well as be able to identify when and where it is appropriate to test quickly versus precisely.
• Contribute to our user journey through extensive primary user/customer research and secondary market research
• Ensure all product requirements are thorough, thought-through, testable, and visually successful.
• Help uncover "the why" behind user needs and conduct discovery by gathering data and insights to form a hypothesis of a solution.
• Be able to measure results for consumer/customer success metrics (pageviews, clicks, click conversion rate, etc) by working closely with various teams (Tech, Design, Marketing, Editorial, Compliance, etc) to help deliver high quality work.
• Have the capability to gain in-depth knowledge on the products and how the product affects adjacent and non-adjacent products.
• Collaboratively work with immediate team members to deliver user requirements, foster collaborative opportunities between teams, and constructively take feedback from team members, stakeholders, and leaders.
• Fail fast, learn from it, and turn the learnings into successes.

Position Requirements

You should definitely have:

• Three years to five years of similar or related experience in product management, preferably in the financial industry
• Bachelor’s degree in related field or equivalent experience
• Experience in project management and stakeholder management
• Have strong oral and written communication skills
• Are empathetic and are willing to try to understand our users and customers mindsets and needs
• Hunger to gain exposure to some complex aspects of product management
• Are detail oriented, organized and have strong time management skills
• Strong interpersonal communications and problem-solving ability
• Proven ability to influence cross-functional teams
• Familiarity with the Agile scrum workflow and the Product Owner role

It would be nice if you had:

• Experience in JIRA, Airtable, Confluence or other product development tracking tools
• Experience conducting and actioning user research and testing
• Experience with consumer facing sites and marketplaces
• In-depth knowledge and understanding of the insurance category
• An understanding of SEO
• A passion for solving problems
• A desire to help people improve their financial well-being

What it’s like to work with us:

• Talent is our best asset!
• We invest in people with passion and potential who understand U.S. News’ dedication to our consumers.
• Entrepreneurial, mission-driven culture with core values of quality and integrity
• Focus on fostering personal and professional growth
• Competitive benefits including paid vacation time, medical, tuition reimbursement, and training
• Collaborative Work Environment ~ Fun, diverse, inclusive and ambitious co-workers

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
• U.S. News & World Report strongly encourages all employees to be fully vaccinated (including boosters).
• Preference for New York and Washington, DC based applicants to work a hybrid schedule in those office locations. Remote applicants will be considered.
• The anticipated compensation for this position is $70,000 - $90,000. The actual compensation offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, interview performance, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.