Product Manager Internship

The Product Manager owns the product vision, strategy, and roadmap for our integrated supply chain e-commerce platform. You will be the voice of the customer and the market, prioritizing features across the customer-facing storefront, the critical internal SaaS tools (MES, WMS, OMS), and our cutting-edge AI agent capabilities. This role requires strong leadership to coordinate cross-functional teams and drive measurable business results.

Internship Details

Duration: 3 months
Start Date: Immediate
Location: Remote
Stipend: None initially. Based on your first-quarter performance, you may be offered a paid full-time opportunity, or even be absorbed directly by the client as an FTE.

You will be the central hub, defining what gets built and why, ensuring alignment with the business flow: MES → WMS → OMS → Payments.

• Product Vision & Roadmap: Own, define, and communicate the product vision and strategic roadmap for the entire ecosystem. Prioritize features and initiatives based on customer feedback, market analysis, and defined business metrics (KPIs).

• Stakeholder Coordination: Act as the primary coordinator for cross-functional teams (Engineering, Design, Marketing, Sales, Support), ensuring clear communication, aligned goals, and timely delivery within the Monorepo structure.

• Requirements & User Research: Conduct in-depth user research, usability studies, and data analysis to deeply understand customer pain points and opportunities. Translate insights into clear, prioritized user stories and product requirements.

• Data-Driven Iteration: Define and monitor key performance indicators (KPIs) for the platform. Constantly iterate on the product based on A/B test results, performance data from the Observability stack, and adoption rates.

• Go-to-Market Strategy: Collaborate with marketing and sales to define the go-to-market strategy for new product releases, ensuring successful launch and adoption.

Product Ecosystem Focus

You will directly impact the direction of these critical systems:

• E-commerce/B2B Portal: Optimizing conversion funnels (Catalog, Cart, Checkout) and developing B2B-specific features (e.g., customized pricing, bulk ordering).

• Supply Chain SaaS: Defining feature sets for the core operational modules (WMS, OMS, MES) to improve efficiency and reduce compliance risk (e.g., integrating HS code verification).

• Licensing & Tenants: Working with the Solution Architect to define feature packaging, usage metering, and the economic model for the multi-tenant JWT-based licenses.

You will be responsible for productizing our AI capabilities, turning technology into measurable business value.

• Agent Feature Definition: Define use cases and success metrics for autonomous AI agents (built with LangChain/AutoGen) in areas like customer support, internal workflow automation, and predictive analytics.

• Productizing LLMs: Translate AI model capabilities into usable, scalable features that solve real business problems, managing the user expectations around LLM reliability and context.

Performance will be measured by:

• Business Impact: Measurable success against defined KPIs (e.g., increased conversion rate, reduced support costs via AI automation, improved internal efficiency).

• Roadmap Health: Accuracy of roadmap projections and success in launching high-impact features on time.

• Team Alignment: Feedback from engineering and design teams regarding clarity of vision and requirements.

Mentorship Structure: Reports to the Head of Product, serving as the primary mentor for product thinking and customer focus across the engineering and intern teams.