Product Manager

The Role  

Product at Candex means solving our most pressing problems, from launching revenue generating (and client facing) features, to upgrading UI/UX to improve customer experience, to automating and supporting back-office activities.You will own the design of our product enhancements, and help drive the strategy of our product.

Responsibilities

This role entails comprehensively understanding our major issues, building & iteratively refining “specs”, and thinking through the communication & materials needed for new product enhancements :

Problem Identification & Prioritization: 

• Proactively identify opportunities for product enhancements that could increase the scope of where Candex can be used, improve automation in our product, and increase the value & efficiencies created for our clients
• Collaborate with leadership to understand their needs, as an input to prioritization 
• Organize projects and tasks and effectively triage to manage competing priorities

Problem Solving & Design:

• Collaborate with the right people to fully understand the problem at hand
• Work with the tech team, design team, and company leadership to solution the problem
• Collaborate with team members to create “specs” for all projects sent to the technical team for production

Launch & Ongoing Improvement:

• Develop the right materials to launch product enhancements with clients
• Identify where clients aren’t leveraging enhancements because they don’t know it exists / how to use it & create communications for them to learn
• Manage communications with the technical team and oversee the process end-to-end to ensure actual production matches the agreed-upon specifications
• Analyze data on usage to learn and prioritize

About You 

• Have a good eye for detail, don’t let things fall through the cracks, and have an amazing memory
• Know how to start a complicated project from scratch
• Are extremely organized
• Have stellar instincts for design & operational processes
• Can translate business-facing “specs” into something developers can work with
• Are great with language skills (e.g., good naming, good writing, etc.)
• Get excited about digging into a problem and do good research
• Are always thinking how you can improve things
• Can think in numbers & equations – math is easy and fun for you

Requirements

• Bachelor’s degree in business, technology, or quantitative-centric fields (extra advantage for math, engineering, computer science, etc.)
• At least 5+ years experience in technical, problem-solving focused roles (including product management, product-focused software engineering, consulting, etc.)
• Start up experience is a plus
• Intellectual curiosity - you are intrinsically driven to understand and solve the most difficult problems 

Why Work With Us

• We are humble, hungry, intelligent and collaborative. Work alongside teammates who value curiosity, kindness, and shared success.
• Competitive Compensation – Earn a salary and benefits that reflect your skills and impact.
• Parental Leave – Take meaningful time to bond with your growing family.
• Flexible Work Environment – Balance life and work with adaptable schedules.
• Global Team + Mindset – Join a diverse, international team that thinks beyond borders.
• Home Office Setup – Get the gear and support you need to work comfortably from anywhere.
• Professional Development – Grow your skills with training and learning sessions.
• Internal Mobility – Explore new global roles and career paths without leaving the company.
• Team Outings – Connect and celebrate with colleagues through regular social events.

Our Values

• Be a Stickler for Details - we think about the details when making decisions and ensure we haven’t overlooked anything.
• Debate, Decide, Deliver - Candexers foster a culture of open debate so we can make the right decision.
• Innovate to Simplify - we continuously look for simpler ways to do everything.
• Follow Through, Follow Up - we are always moving the ball forward – when we say we will do something, we do it.
• Attract & Develop the Best - we expect each hire to raise the bar, and once they start, they should continue to develop their skills with the support of leadership.
• Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience simple & flawless.
• Learn & Be Curious - we foster an environment of continual learning and encourage challenging questions and believe curiosity drives innovation and improvement.
• Act with Integrity & Professionalism - we act with honesty, transparency, and ethical principles – ensuring our actions align with our values.