Product Operations Manager (Software)

Let’s build the future of medicine - together.

Join Enveda as a Product Operations Manager (Software) and help us transform natural compounds into life-changing medicines. We’re a team driven by curiosity and innovation - are you ready to make a difference?

Life is smart, and we can learn from it. We’re reinventing drug discovery by harnessing nature’s intelligence. Our platform identifies new medicines four times faster than the industry standard because patients can’t wait. What sets Enveda apart isn’t just what we do - it’s how we do it. Our culture is built on creativity, collaboration, and deep respect for each other. We believe “People Create All Value”, and our success is driven by the extraordinary team turning our mission into reality every day.

• Unicorn status: Achieved following a $150 million Series D funding round in 2025
• Discovery and innovation: Advanced our first drug candidate to Phase 1 trials in 2024
• Award-winning culture:
  • Newsweek: Top 100 Global #MostLovedWorkplaces (2025)
  • Forbes: America’s Best Startup Employers (2024 & 2025)
  • Newsweek: America’s Greatest Startup Workplaces (2025)
  • Fast Company: Most Innovative Companies in 2026

These milestones reflect the impact of our team and we’re just getting started, but they’re only possible because of the diverse talent, perspectives, and relentless drive of our team, and people like you.

At Enveda, every role drives impact. As a Product Operations Manager (Software), you’ll be the connective tissue of a fast-moving, high-priority workstream - owning end-to-end project management across product, operational, and go-to-market efforts while keeping cross-functional teams aligned and unblocked. You’ll build the systems, playbooks, and processes that let us scale. If something’s broken, you fix it. If something might break, you get ahead of it.

What You’ll Do

• Manage customer service operations end-to-end: escalation pathways, response quality, tooling, and metrics
• Partner with engineering and product to translate operational needs into clear, well-scoped software tickets
• Work with marketing on campaign operations, launch logistics, and user acquisition workflows
• Interface with external service partners on onboarding, coordination, and ongoing relationship management
• Build dashboards and track KPIs to surface operational insights to leadership
• Serve as the primary liaison between internal teams and external partners including legal counsel, third-party vendors, marketing, and customer service
• Build the systems, playbooks, and processes that let the organization scale

We’re Looking For

2+ years in operations, product management, or program management at a software company (SaaS, D2C, or similar)
Experienced running complex, multi-stakeholder workstreams without constant escalation
Comfortable context-switching across domains - legal, engineering, and customer service all in the same day
Process-oriented but pragmatic: you build systems that serve the work, not the other way around
Demonstrated ability to use AI as a force multiplier to independently own complex workstreams and close experience gaps across a broad scope of responsibilities.
Startup-comfortable: you move fast, operate well with ambiguity, and take ownership without hand-holding