Product Owner - Integrations

CRIO (Clinical Research IO) is a health tech company helping pharma, biotech, research sites, and academic research centers streamline regulatory workflows with one system and a single source of clinical data capture. Our modules allow sites to capture data electronically in real-time, providing data managers and monitors with enhanced transparency, and enabling remote monitoring by sponsors and CROs.

CRIO’s eSource and CTMS system is a leading, modern, enterprise platform built for clinical research sites. Since CRIO’s launch in 2016, CRIO has established the leading brand position in eSource and has won close to 50% of the emerging class of enterprise-grade site networks, many of whom are backed by institutional investors such as VC, PE and corporations. CRIO has achieved the attached metrics, all with little to no serious outbound sales or marketing.

We are looking for an individual who is passionate about and excels at product ownership - particularly in driving seamless system integrations.

The ideal candidate is energetic, self-motivated, and technically curious, with a strong ability to translate business needs into scalable integration solutions. You should have experience working with customers, vendors/partners, and cross-functional teams to define and deliver API-driven, system-to-system, and/or single sign-on integrations within an Agile environment, achieving impactful outcomes for both users and the business.

• Integration Vision and Delivery: Work with engineering and partner teams to define, visualize, and deliver integration solutions that align with the broader product vision and support seamless interoperability between internal systems and third-party platforms.
• Scrum Framework Leadership: Develop, adapt, and facilitate the scrum framework for integration projects - managing backlogs, prioritizing and coordinating cross-system and cross-team dependencies, and leading sprint and release planning to ensure timely delivery.
• Strategic Cross-Product Collaboration: Collaborate closely with other product owners, technical leads, and external partners to ensure integration initiatives complement core product functionality and support unified product strategies.
• Backlog and Dependency Management: Prioritize and manage the backlog of integration user stories, API and single-sign on enhancements, and technical debt. Ensure clear documentation of dependencies across systems and that development work is achievable within the needed timeframe and aligned with technical feasibility.
• Integration Project Leadership: Plan, coordinate, and document development activities for complex, high-visibility integration initiatives, adapting to evolving requirements and partner timelines.
• Communication and Stakeholder Alignment: Facilitate clear communication of feature progress, release milestones, and integration readiness to internal stakeholders and external partners. Ensure visibility into issues that may impact partner systems or shared data flows and drive a plan to secure business continuity through changes.Translate technical concepts and challenges to express business impact for executive stakeholders when needed.
• Delivery and Quality Optimization: Evaluate integration activities for maximum business and operational value, balancing speed of delivery with long-term maintainability and scalability.
• Stakeholder and Partner Relationships: Develop and maintain strong working relationships with internal stakeholders, third-party vendors, and technology partners to ensure alignment on integration goals, timelines, and mutual dependencies.
• Team Leadership and Support: Empower scrum teams with clear integration goals and context, fostering collaboration across engineering, QA, and partner teams. Address blockers quickly to maintain development velocity.
• Integration and Agile Excellence: Collaborate with development teams to commit well-defined integration stories to sprints. Lead retrospectives to identify improvements in delivery, coordination, and technical implementation processes.
• Value and Compliance Advocacy: Champion the value of integrations as enablers of product growth and customer success. Ensure integration work adheres to security, compliance, and data integrity standards while maximizing stakeholder and end-user impact.
• Integration Design: Lead discussions with internal stakeholders and external partners to identify the core value proposition of a new integration, identify essential requirements to deliver the core value, and translate these requirements for engineering to execute the work effectively.
• Documentation: Create and maintain documentation of workflows and API specifications for both internal and external stakeholders.
• Drive roadmap planning with engineering and QA to ensure high priority features have a realistic estimated effort based on requirements and plan for engineering and QA capacity to ensure roadmap commitments can be delivered on time.

Skills/Experience

• 3+ years’ experience in software product ownership, preferably with a focus on system or API integrations
• Strong understanding of both technical architecture and business processes, with the ability to bridge the two effectively
• Experience managing integration roadmaps and partner-facing projects using tools like Jira and GitHub
• Familiarity with Agile and SAFe methodologies
• Skilled at translating complex technical concepts and data flows into clear business and functional requirements
• Ability to distinguish between technical constraints and core business value when prioritizing work
• Excellent communication and storytelling skills, capable of aligning internal teams and external partners, and effectively tailoring messaging to your audience
• Proven collaboration skills across cross-functional and cross-organizational teams
• Bachelor’s degree or equivalent experience in computer science, engineering, or a related field
• Strong written and verbal communication skills

Nice to Have

• Experience supporting single sign-on authentication (SAML and/or OIDC)
• Experience understanding clinical data, clinical data workflow and guiding transformations and integrations.
• Understanding of eClinical vendor systems and workflows.
• Experience with 21 CFR Part 11, HIPAA, CDISC ODM, HL7 FHIR and GDPR conformance.

Benefits & Perks:

• Work from anywhere
• Unlimited PTO
• 401k company match
• Healthcare
• Dental
• Vision (Company Paid 100%)
• Life insurance
• Professional Development Reimbursement
• Work From Home Expense Reimbursement

Salary Range: $115,000 --> $130,000