Product Owner

JOB OVERVIEW:

This position involves working closely with cross-functional teams to create an engaging and seamless shopping experience for our customers. The Product Owner’s insights will drive product decisions in prioritizing features, gathering feedback, and collaborating with designers and developers to bring your vision to life. The position will leverage market research, user feedback, and analytics to make informed decisions that enhance the online shopping and account management experience. As we evolve our eCommerce platform, this is a key role in setting the strategy and direction that ultimately leads to increased customer satisfaction and conversion rates.

KEY RESPONSIBILITIES: 

• Work with Senior level product managers to help define and prioritize product features and enhancements that enhance the eCommerce shopping journey.
• Collaborate with UX/UI designers to ensure an intuitive and delightful customer experience.
• Gather and analyze user feedback to inform product decisions and strategy
• Work with engineering teams to ensure timely delivery of product improvements and features.
• Develop and maintain a product roadmap in alignment with business objectives and customer needs.
• Monitor key performance indicators (KPIs) to measure success and identify areas for improvement.
• Conduct market research to stay ahead of industry trends and understand competitive landscape.

SPECIFIC KNOWLEDGE & SKILLS: 

• Excellent communication and collaboration skills with diverse teams
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
• Familiarity with Agile methodologies and tools
• Experience with data analytics to inform product decisions
• A customer-centric mindset with a passion for creating exceptional experiences.
• Backlog grooming: Maintain and prioritize the product backlog.
• Collaborate with other product owners on team.
• Time management: Balance short-term delivery with long-term strategy.
• Familiarity with product management tools (e.g., Jira, Confluence, Notion, Trello).
• Familiarity with A/B testing tools (e.g. Optimizely, Crazy Egg) a plus.

GENERAL SKILLS & COMPETENCIES: 

• Excellent understanding of industry practices
• Strong proficiency with tools, systems, and procedures
• Excellent planning/organizational skills and techniques
• Excellent independent decision making, analysis and problem-solving skills
• Outstanding verbal and written communication skills
• Excellent presentation and public speaking skills
• Excellent interpersonal skills
• Excellent conflict resolution skills and ability to deliver difficult messages
• Ability to build partnerships at all levels within the company
• Good negotiating skills
• Resolve complex issues in effective ways
• Project management, consultative skills and ability to manage a budget
• Specialist in multiple technical and/or business skills
• Ability to cultivate and develop lasting internal and external customer relations

MINIMUM WORK EXPERIENCE: 

Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience including proven experience in product owner or a similar role in a digital environment.

PREFERRED EDUCATION: 

Typically a Bachelor's Degree Business, Marketing, Product Management, or global equivalent in a related discipline.  May hold two or more industry certifications.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $99,622 to $155,660 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. 

This position is eligible for a bonus not reflected in the posted range.

Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

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