Product Researcher

Job Description:

The Opportunity

At Workhuman, Product Researchers play a vital role in shaping products that help people feel recognised, connected, and valued at work. As a Product Researcher, you will independently lead end-to-end research across key product areas, partnering closely with design, product, and engineering to ensure user insight meaningfully informs product decisions. 

You will own research delivery for a defined product area while remaining flexible to support broader initiatives, contributing high-quality insights that help teams build confident, evidence-informed solutions. 
 

The value you will deliver: 

• Independently plan, design, and deliver end-to-end qualitative and quantitative research studies. 

• Partner with cross-functional teams to shape research questions and translate insights into clear, actionable recommendations. 

• Select and apply appropriate research methods to support discovery and evaluative work. 

• Run stakeholder workshops and research readouts independently, ensuring insights are clearly understood and applied. 

• Collaborate with designers to identify, test, and improve usability and experience across the product. 

• Analyse and synthesise research data into compelling narratives that inform product decisions. 

• Contribute to continuous improvement of Research Ops, including processes, tools, and ways of working. 

• Use AI-assisted research techniques where appropriate, demonstrating curiosity and confidence in experimenting with new tools and approaches. 

• Stay up to date with emerging research practices, tools, and technologies, sharing learnings with the team. 

• Advocate for the value of research through strong partnerships, clear insight, and thoughtful communication, helping ensure user insight shapes product direction. 

What You Bring: 

• 3+ years’ experience delivering user or product research end to end. 

• Strong experience with a range of qualitative and quantitative research methods. 

• Ability to independently choose and apply appropriate methods within an agreed research approach. 

• Experience working in B2B product environments, strongly preferred. 

• Excellent written and verbal communication skills, with the ability to communicate insights and recommendations clearly, adapting format and medium to suit different audiences. 

• A collaborative mindset and confidence working with designers, product managers, and engineers. 

• Curiosity about AI-assisted research and emerging tools, with a willingness to experiment and learn. 

• Strong analytical thinking and sound judgement when working with complex or incomplete information. 

• Familiarity with common product and research collaboration tools such as Figma, Confluence, Asana, and AI-assisted tools, with the ability to learn new tools quickly. 

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset

We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

• We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.

• In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.

•  We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.

• There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.

• Our core values are Respect, Determination, Innovation, and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.