Data Product Manager

Electric is a Series B startup backed by Bessemer Venture Partners, GGV Capital, Primary Venture Partners, 01 Advisors and led by a team of seasoned entrepreneurs, operators, and technologists. With software forming the foundation of every office, Electric is the world’s first all-in-one, modern IT support solution that can truly meet the needs of growing businesses. Through a chat interface, personalized service, and flat-rate pricing we keep our client’s email, computers, Wi-Fi and software running smoothly at a fraction of the cost and headaches normally experienced with traditional managed service providers.

Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a tech startup.

The Role

We are seeking an experienced and creative Technical Product Manager with a track record of building innovative data-driven products. As the Technical  Product Manager for our Data Team, you will work with customers and internal stakeholders to build data-driven intelligence into Electric’s product and operations. This is a rare opportunity as the solutions you develop and deploy will have a real and immediate impact on both Electric’s customers and our own business operations. If this sounds like the right opportunity for you and you want to be a part of a company that was just named a Forbes Cloud100 Rising Star, then you should apply!

What you’ll do 

• Develop and execute a roadmap to align with Electric's mission and strategic goals relevant to our core data science and engineering functions.
• Define and prioritize new product features that leverage Electric’s unique dataset to bring automated and predictive IT intelligence to customers.
• Own our internal analytics environment, and work with internal stakeholders to satisfy analytical and business intelligence needs across the company.
• Work closely with data scientists, engineers, and analysts to drive data projects, writing technical stories and owning agile process for the team.
• Champion data-driven practices across the team, and help your Product and Engineering peers successfully adopt data tooling and processes.
• Understand user pain points through interviews, user groups, and shadowing sessions
• Communicate regularly with stakeholders and other product team to manage delivery of complex projects

Who you are

• 2+ years of Product Management experience at a high-growth startup
• 4+ years experience in technical or highly analytical roles (formal engineering experience a plus, but not required).
• Proven ability to successfully lead products through the development lifecycle

• Exceptional ability to prioritize multiple projects and requests from stakeholders

• Team player with a strong desire to teach others and learn from others
• Strong empathy for users 
• Conversant in basic statistical and machine learning concepts, such as hypothesis tests, classification, and regression. (Enough to collaborate effectively with data scientists and analysts.)
• A methodical and analytical mindset, with demonstrated experience analyzing and deriving insights from large and/or complex datasets.
• Strong working knowledge of SQL, and experience with modern business intelligence tools (e.g. Looker, Mode, Chartio, etc.).

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.