The Director, Product Management, Commerce & Identity will lead a team of Product Managers focused on ESPN's direct to consumer experience. Your team owns our login and purchase experience across all ESPN platforms. You will lead the definition of our commerce and identity roadmap, taking input from multiple stakeholders and building the next generation of features that we'll need to sell digital subscriptions to our fans.
Your team is responsible for our eCommerce funnel, optimizing each step of the journey, and A/B testing UX and UI improvements to improve conversion. Your team owns purchase funnels across IAP platforms like Apple, Google, Amazon and Roku, as well as purchase funnels on platforms that use our in-house commerce system. Your team owns purchasing experiences across web, mobile and connected TV devices, each requiring unique solutions.
Responsibilities :
This role will work heavily with our partners at Disney Streaming Services to understand marketing needs and helping to build solutions that improve awareness and acquisition. This team will also collaborate with Disney Streaming on commerce platform enhancements and synergy opportunities like The Disney Bundle.

• Own the Commerce and Identity roadmap for ESPN and ESPN+.
• Balance the priorities of various stakeholders and manage executive communications around roadmaps and specific features.
• Partner with business, design, product and engineering teams to identify new product and process opportunities to drive the best possible experience for fans, within the constraints of business needs, 3rd party commerce system capabilities, and available technology.
• Understand business needs and provide recommendations on possible solutions, using current and/or new capabilities.
• Manage a team of Product Managers building eCommerce solutions across web, mobile and connected devices.
• Establish KPI's, best practices and processes to guide your team's decision making and execution.
• Foster a data-centric culture which values A/B testing, data analysis and critical thinking.
• Candidate may be located in Bristol, CT, New York, NY, Los Angeles, CA, or Seattle, WA.

Basic Qualifications :

• 10+ years of Product Management experience, at least some of which is in an eCommerce function. Also includes experience leading a team.
• Extensive experience working with In-App Purchase capabilities across Apple, Google, Roku and Amazon. A high level understanding of how these systems work, including unique features and limitations.
• Familiarity with consumer identity, profiles, privacy and security needs.
• Demonstrated experience and knowledge driving product development, preferably on a customer facing mobile app and ideally with accountability for user flow, funnel optimization and retention.
• Demonstrated proficiency in A|B testing, data analysis and analytical thinking, preferably with experience in Omniture, Localytics, Optimizely, or other similar tools.
• High level of comfort communicating with executives inside and outside of ESPN, including strategic partners.
• Familiarity and passion for app development on native platforms (iOS/TVOS, Android, Roku, Amazon, etc)
• High energy and capable of multi-tasking and context-switching with ease, in a fast-paced and ever-evolving organization.
• Ability to operate effectively in a team-oriented and collaborative environment.
• Experience with Agile product development.
• Strong written and verbal communication skills and ability to work cross organizationally.
• Process-driven and extremely detail-oriented.

Required Education :

• Bachelor's degree required