Principal Product Manager, Growth
Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience.
Your Impact on our Mission
At Zocdoc we’re building the best experience for millions of patients to find a great doctor. As a Principal Product Manager of Local Provider Growth you will be responsible for developing and executing on a strategy to increase the number of Providers on our platform. Working closely with Sales, Marketing, and, of course, your design and engineering team, you will be responsible for testing and iterating on a channel based strategy to find and amplify cost effective B2B acquisition strategies. The idea candidate is entrepreneurial, self-motivated, and an expert communicator.
You’ll enjoy this role if you are…
- Excited about solving complex challenges and innovating in an industry that affects everyone in profound ways
- Data driven and customer-centric. You appreciate that great product decisions require a balance between analytics and a thorough understanding of the needs of patients and healthcare providers
- Experienced with working with growth funnels, marketing strategies, and analytics
- An expert communicator and collaborator. You know how to turn a vision into reality, and get a large and diverse group of stakeholders and constituents excited, and onboard
- Experienced in partnering and coordinating with a B2B sales and marketing organization, ensuring all teams are moving as one
- You believe in creating diverse and inclusive teams and understand that coaching and feedback is a necessary tool for business and individual growth
Your day to day is…
- Leading and driving strategy for Local Provider Growth
- Mentoring PMs, coaching best practices and helping to unblock engineering teams
- Work in collaboration with Engineering, Design, Data Science, Product Marketing, Provider Paid Marketing, Sales, BD, and Business Operations to ensure all stakeholders are on vision, flying in formation and helping to grow the business
- Building consensus around the product roadmap through deep user and competitive research
- Communicating the vision across the organization in an inspirational and understandable way
- Creating and launching healthcare-changing products and platforms that make Zocdoc the preferred place for customers to navigate this complex journey without friction
You’ll be successful in this role if you have…
- Demonstrated experience building and scaling multi-sided marketplace products with key focus on demand-supply growth, revenue expansion, customer experience
- Proven track record of entering a new space and building expertise rapidly
- A passion for successfully navigating ambiguous problem areas
- Comfortability balancing tactical and strategic investments
- Experience leading all aspects of product management. That means identifying market opportunities, user research, defining product vision and roadmap, developing business cases, driving execution activities, setting milestones and measuring results
- Analytical horsepower and a natural curiosity to solve some of healthcare’s most challenging problems
- Experience building and leading an inclusive, supportive and collaborative team of great product managers
- 4-5 years of product background with success growing consumer products
Benefits:
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- L&D offerings + a free LinkedIn learning account
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- In office perks including:
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Return to Office
The safety and health of our team members is our top priority. As local case numbers and regulations allow, our NYC office will be accessible to all fully vaccinated employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office. For team members who work in-office days, we will provide an experience that supports social interaction, collaboration, and of course all of our regular perks such as free lunch. Learn more about our return to office philosophy, plans, and updates here!
