Product Analyst

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Haven Technologies is a new quote-to-claim insurtech platform for the life, disability and annuities industries that allows carriers to leverage our innovative platform as their own. Through our SaaS model, our solutions, including new business, in-force management and product development, are available to everyone

We believe in making life better, together. Our time-tested, purpose-built technology has already delighted customers through digital experiences, transformed complex, advisor-driven businesses, and launched new products with speed to help more people access life insurance. Don’t take our word for it, hear directly from our team.

But Haven Technologies is not just about technology. Our people and culture make our product. We believe magic happens when people have an opportunity to work with amazing colleagues and build things that matter.

As a team made of over 300+ dreamers, possibility-seekers and difference-makers, we are focused on taking on challenging problems to create simple, more accessible, and more customer centric solutions. We're located in New York's Flatiron District and in case you're wondering, yes, we provide free snacks. Cold brew too. If you're creative, professional and kind, we'd love to hear from you. Curious about what it’s like to work with us? Read about our culture and values here!

Let’s change the future of life insurance. Together.

ABOUT THE ROLE:

We are seeking a detail-oriented person to join Haven Technologies as a Product Analyst, responsible for helping to build the next-generation insurance platform for advisors. In collaboration with other team members, you will help shape the vision, planning, and execution of technology and product innovation. You will help analyze data and processes and serve as an important link between internal product teams and other key stakeholders. You will work across the organization to ideate about the future direction of our industry and build a best-in-class platform. 

WHAT YOU WILL DO:

  • Analyze business processes, with a focus on data flow and integration, and gather requirements necessary to determine how to build out the platform.
  • Contribute to the product strategy that supports the business’s goals
  • Support the product development process by creating detailed product requirements and managing prioritization 
  • Work with other team members to help outline team roadmaps and communicate these to internal and external stakeholders.
  • Work hands-on in an agile environment - be very conversant with writing stories, defining acceptance criteria, grooming backlogs, planning sprints etc. 
  • Partner with other teams and participate in roadmap/dependencies discussions.
  • Oversee production issues and resolution by coordinating across other product teams and 3rd party vendors
  • Advocate for great user experiences when coordinating product development with business stakeholders to align priorities

Use quantitative and qualitative data to understand customer needs and drive decision making

A few exciting opportunities within our product space include:

  • Advisor New Business: You will support our primary client, MassMutual to help deliver a completely digital life insurance purchase experience for advisors and their clients.  You will also have the opportunity to support additional clients as we expand our offerings in the SaaS space. You will be working cross-functionally with legal, compliance, underwriting, and actuaries to fully understand complex insurance products and business processes. 
  • Compensation & Distribution Management: You will help analyze data and processes, with a primary focus on how data flows into, around, and out of various parts of the platform, in support of building and making critical changes to key features.
  • Policy Administration: You will support our primary client, MassMutual to help deliver their product suite and functionality onto our platform as well as expand our offerings in the SaaS space. You will be working cross-functionally with actuaries, data strategist, compliance and other product teams.

REQUIREMENTS:

  • BS/BA required
  • 3+ years of experience working within product development 
    • Including 1+ years of experience in a product or project management role
  • Entrepreneurial minded and driven self-starter
  • Clear and concise written communication with proven ability to summarize large, complex, and conflicting data
  • Strong project management skills including conceptualization, analysis, driving alignment, planning resources, managing milestones, and objectives, and be responsible for overall project success.
  • Attention to detail with the tenacity to pursue complex problems.
  • Authorized to work in the US without sponsorship now or in the future

PREFERRED:

  • Experience in life insurance or financial services a plus

BENEFITS:

We have a stellar team of co-workers, a really cool office, a flexible hybrid work schedule, and lots of fun activities. Oh yeah, and we pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. Being backed by a Fortune 500 company like MassMutual allows us to provide more stability than most startups. Also, it enables us to offer some pretty sweet perks such as an annual learning stipend, commuter wallet, and a 401(K) with employer matching!

We believe that one of the benefits to working here is our people and culture! We’re proud to share that we’ve been consistently named a top workplace by Great Places to Work (#6 Best Workplaces in New York) and BuiltIn (Top 10 Best Midsize Company to Work For in NYC)!

Target annual salary for this role is $80,000 to $95,000 + a bonus opportunity of up to 100% of annual base salary + benefits (including medical, dental, vision, accident and life insurance, paid days off, 401(k), and education reimbursement).

For California residents only:  All information collected via this job notice is subject to Haven Tech’s California Privacy Rights Notice, located at https://www.haventech.us/california-privacy-rights-notice/.


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Location

We're located on Park Ave just south of Grand Central, a few short blocks to the Empire State Building and very close to a stone throw away from Korea town.

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