Product Manager (Patient Team)
The Role
Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a rapidly changing environment while helping patients understand the cost of their care. We currently divide our product into three pillars based on primary user: Patient, Provider, and Cedar.
Cedar is looking for a Product Manager to be accountable for the development and success of the patient-facing, post-visit product. At a high-level, the role will involve:
- Product development: working with your squad (design, engineering, and data science) to execute on the roadmap and drive towards a personalized patient experience
- Optimization: launching experiments to improve engagement and balance resolution
- Interfacing with commercial and business teams: partnering with the commercial and operations teams to roll out features across our existing clients and get new clients launched
Responsibilities
- Own and develop a roadmap for the product development team (engineering, design, data science) to execute on, which aligns with our overarching product strategy
- Determine and optimize the key performance indicators for your team
- Experiment and validate hypotheses through A/B and multivariate testing to increase patient engagement and balance resolution
- Work cross-functionally with stakeholders to create specs and implement features
- Drive and improve the product development process with your team, ensuring that features shipped are high-quality and on-time
- Coordinate with multiple functions throughout Cedar including sales, account management and operations to ensure seamless delivery. Join the occasional client call or meeting in order to gain market insights.
- Share experiment learnings with the product team and the rest of the company
- Be an evangelist for creating the best patient experience that also hits business goals
Required Skills & Experience
- Strong organizational and project management skills
- Effective communicator to both internal and external stakeholders
- Strong analytical and data driven approach
- Based in or willing to relocate to NYC
- 2+ years of product management experience working directly with engineers for a B2C product
Bonus Qualifications
- Experience with SQL or other analytical tools
- Prior knowledge of the healthcare space (providers, insurance companies, tech companies…), specifically within the Revenue Cycle Management (RCM) space
What do we offer to the ideal candidate?
- An opportunity to work with a smart and engaging team working to solve a problem that affects millions of patients annually
- A chance to join a high-growth company at an early stage
- The ability to impact the growth of our company, we value all comments and suggestions
- Transparency across teams and interaction with multiple departments
- Competitive pay, employer-paid healthcare, stock options
- Daily team lunch and unlimited healthy snacks
- Exposure to top venture capitalists including Thrive Capital and Founders Fund
About Cedar
Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a rapidly changing environment while helping patients understand the cost of their care.
If creating a better healthcare financial experience excites you, we encourage you to apply.