Product Manager, Provider Performance at Ribbon Health (Greater NYC Area, NY)
Provider performance is central to Ribbon’s mission to make every healthcare decision high quality, cost effective, and convenient. We are looking for an experienced, data-minded product manager who can lead development of products that arm patients and healthcare organizations with actionable data about providers’ cost, efficiency, quality, and capabilities. You will be responsible for blending clinical insight, data techniques, and an understanding of the patient experience to build products that simplify healthcare decision making.
What we look for at Ribbon- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
- Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all
- You have experience working in a fast-paced, high-feedback environment.
- You thrive in ambiguous environments. When the path forward is uncertain, you are able to bring clarity and organization for yourself and your team.
- You aren’t afraid of messy data and clinical detail, and you pride yourself on analytical rigor - experience in a clinical setting, or with clinical or claims data are both a plus!
- You are ready to take the perspective of the physician and the patient.
- You have experience bringing data and/or software products from inception to launch.
- You are willing to do whatever it takes for your product and team to be successful. No task is too small, you want to be in the weeds, and you always put your team first.
- You have the technical capacity and ability to work with engineering and analytics teams to design data flows and lead the development of new products.
- You have the communication skills and business acumen to represent and co-develop these products with potential customers, and to develop and manage a strategic roadmap.
- Design new products that help us measure / describe providers in useful ways: Bring new products to market by conducting research, scoping use-cases, creating project plans, testing, iterating, and launching.
- Organize and motivate teams: Ensure your teammates have a pulse on team priorities, are sharing feedback and developing, and are unblocked and able to get things done.
- Bring order to chaos: Build operational processes across our product, engineering and client-facing teams that will enable us to move faster and track progress.
- Build metrics and analytics: Create mechanisms for Ribbon to track and communicate its progress and better itself over time, plan effectively, and make proactive decisions.
- Operationalize data: Take underlying detailed, sometimes messy data and build the process to turn it into useful metrics that our customers can use, and that Ribbon can scalably deploy.