Templafy is pioneering the content enablement category and defining the future of work by helping companies worldwide accelerate the business performance of content. Our platform allows companies to align workforces and effortlessly govern content while supporting teams and employees as they create on-brand, high-performing business content – like documents, presentations, and emails, faster. Templafy supports over 2.8M users and enables over 600 enterprise customers such as KPMG, IKEA, and BDO.   

Founded in Copenhagen, Denmark, in 2014, Templafy's success is built by our 60+ employee nationalities found at offices in New York, Copenhagen, London, Berlin, Eindhoven, and Sydney.  We believe when people feel they belong, have a voice, and feel heard, they are happier and perform better, and that way, everyone wins. Our innovation, diversity, and unique product have raised over $125 million in funding from Insight Venture Partners, Dawn Capital, and Blue Cloud Ventures. The future of work relies on content enabled by Templafy. 

The Role​
Do you love data and tech and get excited by the opportunity to accelerate data-driven product development? If so, we are looking for you to support us building our new Product Ops function at Templafy. Product Ops is the latest best-practice in the world’s leading tech companies, providing the right product data, tools, and streamlined processes for the Product team in support of building world-class products. You will be identifying opportunities to drive operational excellence, building the processes for the new function, and implementing the solutions. You will define how we gather and work with user analytics and other key product health and wealth metrics, while identifying key insights to drive decision making. As the team is new, there will be plenty of opportunities to take on varied projects in Product, working across multiple teams and departments.​

The Team​
The Product Ops Manager will report to the Director of Product Insights & Operations. Product Insights & Operations is a newly formed team reporting to the Chief Product Officer and is responsible for market and competitive intelligence, Voice Of Customer programs, Product development processes, tools and metrics, and the development of a commercial data product. The team collaborates regularly with the rest of the Product organization, along with the Engineering and Commercial departments at Templafy. ​

Responsibilities​

• Create the best practices for the use and implementation of product tools and enable product managers and product owners on their use to streamline product development.​
• Collaborate with product leaders to identify, capture, review and analyze internal KPIs to improve Product operations and alignment to organizational outcomes.​
• Work with business owners to define/confirm requirements for cross-department reporting of business, customer and product usage metrics.​
• Take lead on various projects in the Product organization, working with Engineering, Marketing, Sales, and Revenue Operations.​

​Profile​

• Data-driven and analytical. ​
• 3-5 years experience with product management, product operations or similar roles.​
• Knowledge of agile methodology and processes. ​
• Extensive experience with project management and stakeholder management.​
• Extensive experience with systematic problem solving.​
• Technical acumen and the ability to transform business and user needs into technical features.​
• Creative mindset and the motivation to take our product to the next level. ​
• Preferred experience with aha!, Amplitude and Notion or similar tools.​

If you want to learn more about the future of work, look at Templafy blog Product Updates

What else to know
The position is a great opportunity to join, influence and impact a company in rapid growth with rising organizational and development opportunities. At Templafy you will get a combination of stable working conditions, great colleagues, and genuine entrepreneurship in an equal opportunity workplace.

Employee Benefits

• Employee Equity Program
• Comprehensive health insurance
• Paternity leave
• Commuter Benefits
• Unlimited time off
• Company phone
• 401K 
• Employee Assistance Program
• Company discount program

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status.