Product Operations Manager at Vimeo

| Greater NYC Area
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Vimeo is looking for a Manager of Product Operations to oversee and manage the product process as well as engage in long term strategy for the company. Reporting directly to the SVP of Product, the Manager of Product Ops will ensure a best-in-class product discovery, stakeholder communication, and execution process. They will work with the SVP of Product on longer-term strategic initiatives to understand how those could benefit the business and will help translate them into actionable opportunity assessments.


What you'll do:

  • Work with Vimeo’s Product Leadership to map out, own, and ensure excellence with product discovery (opportunity assessments), strategic planning (quarterly and sprint-level), and stakeholder communication
  • Collaborate with Product Marketing to ensure product releases are well communicated ahead of time and all information is available
  • Deeply understand Vimeo’s vast community of creators - from video professionals to educators, SMBs, and Enterprises - as well as the ever-shifting video landscape to aid Product Managers in building best-in-class products that enable creators to reach and engage their audiences 
  • Work with Business Intelligence to identify market opportunities and new feature development, and to measure KPIs, feeding learnings back into the product development process
  • Work with Product Leadership to understand potential new areas of opportunity and engage in product research to map out long term strategic opportunities
  • Work with sales and account management leadership to understand and capture ’enterprise-level’ needs; ultimately helping to translate them into actionable opportunities
  • Track core business metrics related to the product and ensure weekly communication 
  • Surface and advocate for key insights from the business to inform product improvements

Skills and knowledge you should possess:

  • 3+ years of Product Management or Consulting experience. Experience in subscription models, video, and/or SaaS are pluses
  • Experience launching end-to-end products across a cross-functional team that drives business impact. Well-versed in the levers of a SaaS business and prioritizing products accordingly.
  • User-oriented, an expert at making cases with data and user research, with boundless curiosity about our users and what can make them successful
  • Strategic alignment, able to bring key stakeholders across functions together
  • A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
  • Ability to foster collaboration and facilitate teamwork
  • Effective prioritization is a must
  • Accustomed to driving results over process in a collaborative, fast-paced environment, consistently navigating and making sense of ambiguity
  • Eloquent communicator (both written and oral), comfortable speaking in front of diverse audiences

About us:

Vimeo is the world’s leading professional video platform and community. With over 150 million members across more than 150 countries, we help anyone grow their business by making it easy to create and market high-quality, impactful videos.

We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Vimeo is headquartered in New York City with offices around the world, and is an operating business of IAC. Learn more at www.vimeo.com.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
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    • RubyLanguages
    • SwiftLanguages
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    • D3JSLibraries
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    • IllustratorDesign
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    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Vimeo is home to a highly ambitious, super innovative, and lovingly hilarious team. Come find us working hard and laughing loads at our HQ in Chelsea.

An Insider's view of Vimeo

What are some social events your company does?

Vimeo loves to break it down on the dance floor so it's tradition to make sure that happens! Events cater to a variety of interests and lets you try something new with your Vimeo family. From karaoke to channel your inner Celine, scavenger hunts for the adrenaline rush, to paint nights that let your creative genius shine - we do it all with loveo!

Tenniel

HR Manager

How do you collaborate with other teams in the company?

At Vimeo, collaboration is the driving force of our teams. From participating in team whiteboarding sessions to building cross-team projects during our annual Vimeo Jam hackathon, to grabbing coffee with someone new. Vimeo provides an environment that brings people together and sparks innovation and friendships throughout the company.

Tyler

Front-End Engineer

What makes someone successful on your team?

Vimeo’s mission has been focused on putting the user first. That makes our job on the support team very interesting and unique from any other company I’ve ever seen. We’re constantly thinking outside of any limitations of our work to make sure our users have the best and most consistent experience, and this makes our work so fulfilling.

Sara

Sr. Manager, Creator Tools

What unique initiatives do you have that encourage innovation?

We believe the best ideas come from anywhere. Our biggest product launches have come from Vimeo Jams (hackathons), Creator Lab experiments, contributing to open source protocols, engaging our community, and crowdsourcing across the company. Innovation isn’t a buzz word to us – it's how we push the boundaries of storytelling and empower creators.

Anjali

CEO

What’s the vibe like in the office?

From Staff Pick screenings to endless community events, there is always something to do at Vimeo. My favorite events are the ones organized by our various Employee Community Groups, which provide opportunities to expand our perspective, discover new skills, and connect with people across all departments. Vimeo truly makes you feel right at home.

Lenna

Technical Operations Associate

What are Vimeo Perks + Benefits

Culture
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Pair Programming
Open Office Floor Plan
Diversity
Unconscious Bias Training
Diversity Manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vimeo employees can contribute up to $3,500 (for individual plans) and $7,000 (for family plans) annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Vimeo offers offer two healthcare plans: a HealthFund HSA and a PPO. Under the HSA Plan, Vimeo covers 100% of the monthly premium for individual employees.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vimeo is 100% invested in our employees' future, and to show it we match 100% of pre-tax and Roth contributions, up to 10% of an employee’s annual gross pay. It's 100% awesome.
Company Equity
Stock options are awarded to all new employees in the form of Stock Appreciation Rights. SARs work like stock options, except you don’t have to buy anything or wait until an IPO to cash out :)
Performance Bonus
Match Charitable Contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vimeo provides 16 weeks of fully-paid leave to birth parents; and 12 weeks fully-paid leave for employees whose spouse or partner is the birth parent, as well as $1,000 to spend on your bundle of joy.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vimeo provides 12 weeks fully-paid leave for employees who become adoptive parents, as well as $5,000 to spend on your bundle of joy.
Company-Sponsored Family Events
Take your kids to Vimeo day happens every June.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Not only do we close the office on most national holidays, we also close at 1pm the preceding workday. You know, to give you a head start on chilling out.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Ride the train or park your ride with pre-tax cash (up to $260/month!)
Company Outings
People actually look forward to attending our quarterly company outing, as well as myriad team-building and hang-out events.
Free Daily Meals
We heart mornings: free breakfast Every. Day.
Stocked Kitchen
Unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
The beverage cart makes the rounds every Friday at 4:30 sharp. It's our favorite place to meet new Vimeans (hopefully that's you!)
Parking
We offer free temporary & permanent on-site garage parking (subject to availability).
Pet Friendly
Dogz for dayz on the first Friday of every month!
Relocation Assistance
Talk to your recruiter about assistance with relocation to the Big Apple.
Fitness Subsidies
Hit the gym with discounted gym memberships across NYC & surrounding boroughs. If you prefer to break a sweat on your way to work, we’ve got you covered with on-site bike racks, showers, and lockers
Professional Development Benefits
Job Training & Conferences
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Tuition Reimbursement
You never have to stop learning: Every employee is eligible for up to $5,000 of professional development reimbursement per year.
Diversity Program
Lunch and Learns
Promote from Within
Mentorship Program
Continuing Education Stipend
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