Senior Product Manager - Consumer

| Greater NYC Area
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Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Help over one million people feel better.

Talkspace is the world's leading online therapy company. We seek a Senior Product Manager - Consumer to lead in the ideation, technical development, definition and launch of consumer facing products in collaboration with legal, product, and infrastructure teams. Develop narrative based on user perception, regulatory pressure, and changes in Talkspace products. Define and analyze metrics that drive the success of products. Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction. We are looking for someone who is just as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

About This Role

  • Work hands-on with a cross-functional team to design, develop, test, and release new products.
  • Work effectively with Marketing and Clinical partners, using agile technologies to build, iterate and optimize our consumer-facing product roadmap.
  • Create requirement documents that will include user stories and acceptance criteria for new products and features.
  • Generate and go deep on consumer insights, competitive intelligence, and data analytics to learn what works and doesn’t to deliver growth-driving product innovation and iteration
  • Make quick decisions about what to do (and what not to do)
  • Serve as product owner for a full-stack team focusing on improving the consumer product.
  • Conduct a post-launch evaluation that measures the success of new products in hitting KPIs
Requirements 

About You

  • Minimum of 3 years experience as a Product Manager, with at least 1 year in a dedicated Growth position
  • MBA and BA in Engineering., Comp Sci or related technical field
  • Proficiency in SQL
  • Git Experience in technical solution design including DB schema, APIs,UI/UX including creating wire-frames and mock-ups for both mobile and web applications
  • Unparalleled understanding of user acquisition and retention in a mobile-first, B2C environment
  • Curious tester - learning from rapid failures; entrepreneurial self-starter who takes ownership over his/her work
  • Strong ability to use metrics to inform decision-making. Google Analytics, A/B testing, SQL, Firebase, Looker experience. Excel; Numbers, numbers, numbers
  • Kind, friendly and a true people lover. 
  • Obsessive communication and collaboration with stakeholders and cross-functional peers
  • Possess strong verbal, written and visual presentation abilities
  • Strong familiarity with behavioral and game mechanics in user research and experience
  • Comfort with a dynamic, fast-growing flat culture and environment
  • Ability to structure and solve complex problems with minimal supervision
  • At ease with ambiguity

Bonus Points

  • Currently based locally 
  • Experience in healthcare or ecommerce industry 
  • Experience with subscription based business model
Benefits

Why Talkspace? 

Talkspace is a clinical quality led telebehavioral healthcare company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • JIRAManagement

Location

During COVID we've decided to go remote to support Talkspacers. At least thru 2020, we are officially committed to WFH.

What are Talkspace Perks + Benefits

Culture
Daily sync
Open door policy
Pair programming
Diversity
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Free Talkspace and Monthly Wellness Stipend
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Dependant on the role.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
With options for remote work when needed.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Bring your pet to your next Zoom meeting!
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
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