Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Help over one million people feel better.

Talkspace is the world's leading online therapy company. We are looking for a Senior Product Manager Conversion to lead in the ideation, technical development, measurement, definition and launch of consumer-facing products. They will define and analyze metrics that drive the success of products, integrate usability studies, research and market analysis into product requirements to enhance user satisfaction. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

What You'll Do

• Work hands-on with a cross-functional team to design, develop, test, and release new products
• Work effectively with Marketing, Design and Clinical partners, using agile technologies to build, iterate and optimize our product and funnel
• Drive feature experimentation (A/B and multivariate tests) along with data-driven decision-making (funnel analysis, user segmentation, etc.) to increase conversion
• Own success metrics and deliver positive improvements for all key points in the funnel to drive new customer conversion
• Lead innovation for acquiring and converting new users and improvements for subscription experience
• Create requirement documents that will include user stories and acceptance criteria for new products and features
• Generate and go deep on consumer insights, competitive intelligence, and data analytics to learn what works and doesn’t to deliver growth-driving product innovation and iteration
• Serve as product owner for a full-stack team focusing on improving the onboarding funnel

About You

• 3+ years experience as a growth B2C Product Manager, working on both web and mobile applications
• Unparalleled understanding of user acquisition and retention in a mobile-first, B2C and B2B2C environment
• Track record of success in driving new funnel conversion growth for consumer mobile apps
• You have ideally served as a product owner for various projects, working with designers, engineers, and other stakeholders to plan, execute and track releases from concept to launch
• Proficiency in SQL
• Experience  in using metrics to inform decision-making. Google Analytics, A/B testing, SQL, Firebase, Looker, Excel; Numbers, numbers, numbers
• Curious tester - learning from rapid failures; entrepreneurial self-starter who takes ownership over their work
• You are kind, friendly and a true people lover
• You demonstrate strong communication and collaboration skills with stakeholders and cross-functional peers
• You can understand and break down problems on a technical level

Why Talkspace?

Talkspace is a clinical quality led telebehavioral healthcare company, focused on making quality behavioral health accessible and affordable to millions in need. Its signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easy-to-use and HIPAA-compliant web and mobile platform. With Talkspace, users can send their dedicated providers unlimited text, video, picture and audio messages from anywhere, at any time. Talkspace also provides psychiatry services and prescription fulfillment, adolescent therapy and couples counseling.

Our focus to help people feel better starts at Talkspace, where we connect and collaborate as a team to make the world a better place. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!

EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.