Senior Product Manager, Developer Platform

| Greater NYC Area
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CLEAR helps create safer, easier experiences everywhere you go. We believe you are you and by using your biometrics – your eyes, face, and fingerprints – we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet. CLEAR is currently available in 50+ airports, venues and more. Now with Health Pass, CLEAR securely connects a person’s digital identity to multiple layers of COVID-related insights to help reduce public health risk and restore peace of mind.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List for the third year in a row and winner of the SXSW Interactive Innovation Award, CLEAR is providing frictionless experiences and technology for our partners and 7+ million members.

As a Senior Product Manager, Developer Platform within the Developer Platform, you will take our developer and partner portals, tools, SDKs, documentation, and sandbox to the next level.  Work with our senior product and engineering leaders across many teams (Biometrics, Mobile, Identity and many more) to identify the biggest opportunities for us to help developers to integrate with the CLEAR platform.  You will both define the processes for developers to collaborate and implement tools and frameworks to simplify and automate the developer experience.

What You Will Do:

  • Execute the overall strategy for an amazing developer experience that enables developers and partners to build applications on the CLEAR platform, working with Engineering and Product leaders.
  • Shape and own the roadmap for CLEAR’s partner development portal, streamlining the sales and onboarding process to CLEAR’s platform and enabling self-service support, including developer dashboards, tooling, and technical documentation.
  • Drive the development of partner tooling and dashboards to enable partners to manage their account, report on usage, and configure products.
  • Own the developer sandbox, including onboarding process and SLAs, working across Product and Engineering teams to ensure a seamless partner development process.
  • Drive the standardization of partner-facing APIs and products to ensure consistency both across CLEAR’s product offerings and industry standards.
  • Evangelize the CLEAR platform across developer communities, both virtually and in-person.

Who You Are:

  • 3+ years product management experience
  • 5+ years of software development experience, ideally in a stakeholder-facing role.
  • Deep technical experience with REST APIs, SDKs, and developer productivity tools.  Strong plus for identity platform experience (e.g. OAuth / OpenID Connect)
  • Experience going through full product cycle, integrating customer feedback into product requirements and driving prioritization
  • Have deep developer empathy and a customer-backed mindset.
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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What’s the vibe like in the office?

One of my favorite things about CLEAR is how passionate and excited everyone here is about what we are building. You can really feel that in every conversation - you are empowered to put your ideas on the table and take ownership of the work you are doing. In a hybrid model it's even more important to share those values with other team members.

Emily

Senior Technical Recruiter

What projects are you most excited about?

Recently, I was working with our training team to create a leadership development program for our operations organization. We’re developing all of the courses in-house and it’s given me exposure to virtually every single team in the company. I’ve used these lessons to amp up my communication strategy for other projects.

Clory

Senior Director, Member Experience

What are some things you learned at the company?

In previous roles, I hadn’t had quite as much autonomy as I do at CLEAR. When starting here I didn’t realize I was empowered to make high-level suggestions, do proof of concepts, and present possible technology changes to the organization. It was great to get a nudge from my team and manager to be more open about my ideas to them and other teams.

Kyle Olson

Software Engineer

How does the company support your career growth?

CLEAR is in an exciting transition from a small company to a large company with more focus on process and scalability. These are good problems to have and they leave so much room for employees to step up and grow into a desired role. It’s great to have an idea and be given the opportunity and support to lead something from a simple idea to a POC.

Aaron

Senior Software Engineer

What are CLEAR Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
We provide daily, catered breakfast and lunch for those who are in office!
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Promote from within
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