Senior Product Manager, Internal Platform
Recent global events have made cost-effective purchasing an overnight imperative at nearly every company, but disruption in the procurement space is seriously lagging. Tropic is on a mission to transform procurement for a world that runs on software. Everyone hates buying B2B SaaS, so we are automating the process.
Our customers span every industry, love us and want more. That’s why we’re looking for a Senior Product Manager to join the cross-functional team leading our company’s transition from the tech-enabled service we deliver today, to a seamless and intuitive platform that powers every stage of the software purchasing process for organizations around the world.
About the role
We’re looking for a Senior Product Manager with experience managing the end-to-end product development process, quickly iterating through technical challenges and delivering significant, features in our internal team's platform.
As a Senior Product Manager, you will be responsible for product discovery, feature definition, information architecture, project management, user experience and analytics in one or many of Tropic’s core features. You don’t have to be an expert in every area, but we’re excited to learn about your experience, strengths and areas for improvement related to each.
You will report to the VP of Product and constantly partner with leadership, cross-functional stakeholders, product teammates, designers and engineers on our remote-first team distributed across North America (our biggest footprints are in New York, Denver and Atlanta), Europe, and beyond.
Our product, engineering and design teams don’t subscribe to a single methodology, instead we combine the best development and project management strategies to support the industry-defining features we’re building.
We love systems, do our best to automate or document repeatable processes, proactively collect and organize product feedback and we hope you have creative ideas to make our team and company stronger as we scale.
As a Senior Product Manager, you will:
- Create and maintain feature backlogs to drive roadmap planning and prioritize new features based on our internal team’s needs, business goals, technical feasibility and resources.
- Manage the product development process from end-to-end for product improvements in one or many of Tropic’s core internal service delivery focused features
- Regularly meet with prospects, customers and teams to discuss their needs and synthesize findings to inform product strategy.
- Analyze usage and organize product feedback for the core features you’re managing.
- Increase transparency by surfacing, tracking and communicating the right business metrics and better feedback loops.
- Understand the competitive landscape by keeping up with the latest trends in procurement and finance software platforms.
- Work closely with pre and post-sale teams to launch new features, develop release communication, go-to-market plans, and drive product adoption.
- Define and participate in systems and processes that allow the product team to work effectively across the organization.
Requirements:
- You have 4+ years relevant experience in product management, including some with high-growth B2B SaaS products focused on workflows, integrations, marketplaces or search engines.
- You have successfully increased user engagement from occasionally to at least weekly.
- You’re equally comfortable communicating thoughts, ideas and features in writing across different mediums, through sketches and wireframes of varying fidelity or when speaking in-person and on video.
- You have phenomenal analytical skills and attention to detail.
- You are comfortable working with products that rely on extracting and organizing complex datasets.
- You are a self-starter and know how to get things done while working remotely.
- You love to keep things organized, but you know when to accommodate a lack of structure for the sake of speed.
- You enjoy working closely with designers, developers, and business stakeholders and you are able to establish and facilitate trust, respect and collaboration across a group to make informed decisions.
- You excel in breaking down complex feature requests into small, measurable components that facilitate asynchronous work.
- You have a strong user-centric mindset and you know how to collect user feedback and put it into action.
- You have experience deploying different project management strategies and you don’t shy away from helping others organize and clarify their tasks for the greater good of a project.
- You often experiment with SaaS platforms and new functionality to find new, more efficient ways to accomplish tasks. Especially helpful if you’re proficient with Figma, Trello, Productboard, Shortcut (fka Clubhouse), Hotjar and Heap.
- You are familiar enough with databases to write a simple SQL query.
- You may not have engineering experience, but you are able to participate and share the user’s voice in conversations about technical concepts, database architecture or APIs etc.
We provide data, tools and services to automate procurement for tech-forward companies, saving them money and time. In pursuit of this mission, we adhere to five core values: fight for fairness, hustle responsibly, execute, pull back the curtain, and stay open to new concepts.
Tropic is an equal opportunity employer, and we encourage people with a diverse range of backgrounds to apply.