Senior Product Manager, Smart Home

| Remote
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Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that make spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

Latch is seeking a highly autonomous Senior Product Manager with a bias for action in a world of ambiguity. We are looking for an individual who can help drive product conception and manage Latch’s suite of integration products and services as the company furthers its mission to build an access platform that helps people open, manage, and share, the spaces they care about.

This is a high profile role; reporting to our Chief Product Officer, working directly with our CEO, COO, CTO, and the rest of the senior executive team; and overseeing multiple engineering and development teams in order to manage the entirety of our integration initiatives. You will not only manage these products but contribute to the overall company and product strategy.  To do this, you’ll do everything from: carrying out research to help define problems, facilitating a cross-functional process to solve them, driving consensus by owning documentation and requirements, and working with Operations, Program, and Marketing to deliver them on-time and to Latch’s standard of quality.

Responsibilities:

  • Think long-term and drive a vision for Latch products with the executive team
  • Drive the outcome of product initiatives
  • Conduct user research, synthesize internal stakeholder feedback and analytics to make product decisions 
  • Own software requirements and documentation, and ensure engineering and design teams are completely aligned on what is being built and when
  • Partner with Operations, Product Marketing, and Design to deliver world-class product launches
  • Regularly update senior stakeholders on product development and performance

Qualifications:

  • Minimum 6 years experience as a Product Manager on both mobile and web products with a proven track record of releasing world-class products (hardware experience a plus)
  • Experience in a fast-paced environment such as a high-growth startup
  • Proven capability to form tight partnerships with designers and engineers to solve both user experience as well as technical problems
  • Highly skilled in managing very senior stakeholders
  • Structured, organized, and extremely detail-oriented with excellent verbal and written English
  • Experience working with agile methodologies
  • Research and first principles-orientated with an eye for great human-centered design
  • Experience working with external business and technical partners as key stakeholders.
  • Able to quickly grasp technical concepts and make engineering trade-offs (technical background required)
  • Strong aptitude in analyzing data and using tools such as Mixpanel (knowledge of Looker a plus)

Founded in 2014, Latch now has 200+ team members working to reimagine modern buildings of today and drive evolution for the cities of tomorrow. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • HTMLLanguages
    • ReactLibraries
    • AngularLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SlackManagement
    • SalesforceCRM
    • NetsuiteCRM
    • GmailEmail
    • MarketoLead Gen

Location

We are located just a quick walk from both Hudson Yards and Penn Station in New York City.

What are Latch Perks + Benefits

Latch Benefits Overview

We are a team of just over 200 employees, all of whom are passionate self starters with unique backgrounds and unexpected stories. We offer unlimited time off, a competitive health package, and the opportunity to work in a creative, dynamic, and fast-paced office environment.

Culture
Volunteer in local community
Latch participates in local volunteer activities to connect with our community. Past events have included urban farming, canning and composting, and holiday sock drives.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Latch boasts employee-run committees such the Mental Wellness Committee, Committee to Combat Systemic Racism, and Latch Ladies. More committees always in the works!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Latch also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Latch employees receive unlimited flex PTO and sick days.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Latch hosts company outings Semi-annually.
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Latch offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Latch hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
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