Senior Product Manager

| Greater NYC Area

At White Ops, we’re all hackers. This doesn’t mean you have to hold a key to the internet (although one of our founders does!), but it does require approaching problems in unconventional ways. We are attacking criminal botnets through the ad fraud that finances their operations. Our proprietary technology detects and prevents sophisticated online fraud. By reducing the incentives for crime, we are making the internet a better place. Our mighty team of humans have several things in common:

We are hackers.
We create tau for ourselves and each other.
We think big and move fast.
We practice humility.
We “pwn it”.

What we do:

We keep the internet safe by fighting organized cybercrime. Our products accurately detect and prevent even the most sophisticated bots and our customers include some of the web's largest and most forward-thinking companies.

Our team of Product professionals are entrepreneurial, curious, and driven. We are passionate about our mission of keeping the internet safe by fighting organized crime.

We support and challenge one another and regularly hold team learnings, product reviews and progress updates to fly faster. We strive to develop a highly collaborative team that works well with all the other teams to meet our clients’ needs.

What you'll do:

  • White Ops is the leader in global bot detection and mitigation. You will work with our growing product management team to continue building best in class fraud detection and mitigation products that protect the integrity of the Internet.
  • Build new products, from conception to launch. Build business case, define requirements, work closely with engineering to execute the roadmap, work closely with sales and marketing to define and execute the go to market plan.
  • Be the expert on your products or features and the key go-to person for sales. 
  • Work closely with our R&D team to create a process to turn well defined requirements and priorities into features that delight our customers.
  • Build a kick-ass user experience for our customers
  • Regularly meet with customers and industry influencers to evangelize our products and gather input on our strategy and roadmap.
  • Inspect and adapt to continually improve execution
  • Drive key industry partnerships and lead initiatives collaboratively that bring fundamental changes to protect the internet
  • Do whatever is necessary; general manager / co-founder / owner mentality

 Who you are:

  • Obsessively passionate about the product. Dream about it. Be able to clearly articulate what a winning product looks like.
  • 4+ years building successful SaaS products in a product management role
  • Passion for the White Ops mission of verifying the humanity of every online transaction.
  • Self-motivated and ability to motivate others. Lead through influence.
  • Take a customer focused approach to building products. Passion for great user experience, from demo to implementation and ongoing customer success.
  • Ability to build trust and empathy with internal stakeholders (engineering, sales, customer success) and with customers and industry influencers.
  • High competence with Agile product management and processes
  • Excellent communicator
  • Highly collaborative
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Strong analytical ability to heavily utilize data insights in decision making. Metrics driven.

Nice to have:

  • Work experience in the fraud space
  • MBA
  • Technical education or software development experience

We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in protecting the Internet. Our dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

About White Ops:

Our mission is to protect the internet by verifying the humanity of every online transaction. Founded in 2012 in a Brooklyn sci-fi bookstore, we now serve trillions of monthly decisions for some of the web’s largest platforms. Our technology protects digital advertisers, publishers, ad tech, and enterprise businesses globally by detecting and blocking bots. It’s an ongoing war that we happily fight every day.

Life at White Ops:

Our HQ office is centrally located in NYC in the heart of the Flatiron District. We had approximately 100% headcount growth in the past year and we are growing the company deliberately, with a keen eye towards maintaining a culture that values diversity, lifestyle, and career growth. We are doing meaningful work and we need people to join our mighty team. We are proud of our overwhelmingly positive presence on Glassdoor and Built in NYC. We have offices located in NYC, DC, Victoria, and London.

We have many world class customers who use our platform • We're focused and propelled by a substantive mission • We're building a very sophisticated product that fights a real threat to humanity • We're committed to building a product companies need • We have created an environment that optimizes your skills and brings out your best work •

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AWSLanguages
    • KubernetesLanguages
    • GoLanguages
    • SparkLanguages
    • MapReduceLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases

Location

White Ops is conveniently located close to Penn Station and Herald Square.

An Insider's view of White Ops

What's something quirky about your company?

White Ops has a great deal of humor engrained in our culture! Having fun, generous people to collaborate with is such a force multiplier and makes our office feel less like an org structure and more like friendship. This makes all the difference when solving hard, structural problems like the integrity of the web.

Aaron

Engineer

What does your typical day look like?

I start my day with code reviews then have a standup with my team to go over tasks undertakings. A bit of brainstorming and pair programming with one of the developers which leads to a nice break involving lunch/snacks and/or video gaming/card games with the team and then I'll finish up tasks or carry over the remaining tasks to the following day.

Vane

Backend DevOps Engineer

What are some things you learned at the company?

Exceptional culture and mission can enable us to live meaningfully and accomplish the greatest work of our lives. If I’m spending 1/3 of my waking hours working, I want to solve complex problems and design experiences that make the world a better place with a team that inspires me to be the best version of myself. I discovered part of my ataraxia!

Diana

Manager, UX & Research

How do you empower your team to be more creative?

We always encourage team members to experiment with new technologies and explore their use cases in our products. We know that technology is ever changing and never stays the same. If you are not pushing forward then you are probably going backward. That's why we are creating a culture that encourages creativity and innovation

Mo

Manager, Engineering

What are White Ops Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Continuing Education stipend
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