Company Overview
At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.
MSK will require all new hires, volunteers, and vendors who come onsite to provide proof of COVID-19 vaccination. This is based on the COVID-19 vaccines' high level of protection and our shared responsibility in protecting our patients.
Job Description
Within the broader Digital Informatics and Technology Solutions ( DigITs ) organization, the Product Management & Business delivery team oversees product strategy, execution and adoption for large scale digital platforms that support MSK employees, clinicians, patients and ultimately the external market.
We are looking to provide the business with the next generation technology platform and technica l capabilities to service MSK employees, clinicians and research . We empower our clinicians and patients with tools that support the best outcomes, and we support our researchers in their efforts to forge new territory in precision oncology. We evaluate our interventions to prove that the work we are doing is impactful, and we weigh costs and benefits to measure value and prioritize future initiatives.
We are undergoing a major digital transformation in support of our mission. The Senior Product Manager will have thorough knowledge of the technical platform and related technologies, delivery lifecycle and proven experience building d igital solutions in a scaled agile environment. This individual will be responsible for defining and executing the build of our u ser management platform capabilities on top of which we deliver digital products & solutions serving our health consumer, clinical and service teams.
You will:

• Act as the S r. Technical product manager for the common identify, consent and preference management services
• Work with digital product & solution managers to understand their roadmap s and identify common patterns and new platform features required to support them
• Establish , m aintain & prioritize the platform roadmap
• Drive platform development with a team of engineers and designers
• E nsure effective communication of new features across technical, product and design teams in order to drive alignment and adoption .
• Conduct market and vendor research in order to generate product enhancement ideas
• Define , implement and analyze platform metrics t o measure the success of the platform and services.
• Maximize efficiency by driving continuous environment improvements
• Define strategy for future use cases and communicate with senior leadership on status, risks and change control
• Engage with stakeholders as needed to determine the trade-offs between scope , budget and timeline
• Participate and coordinate incident resolution to ensure proper point-of-escalation as needed a nd effectively manage c ommunications related to releases
• Drive continuous improvement of team workflows and core methods.

You have:

• 10+ years of digital product management , engineering , technical architecture or technical project man a gement experienc e with an e xcellent understanding of platform service models and multi-tenant platforms .
• Proven experience working in a large-scale Agile environment, SAFe certification a plus .
• Experience with Identify Management, Consent & Preference Management Platforms. Prior experience with Ping, Cassie or similar helpful.
• Understanding of the regulatory and privacy landscape.
• Demonstrated ability to drive consensus and deliver large-scale initiatives which cut across multiple products and functions .
• Demonstrated ability to communicate ideas effectively, strong verbal and written communication skills. Adept at moderating and facilitating product design di s cussions with technical expertise .

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Benefits
Competitive compensation packages | Sick Time | Generous Vacation + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | Parental Leave & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility
We believe in communication, transparency, and thinking beyond your 8-hour day @ MSK. It's important to us that you have a sense of impact, community, and work/life balance to be and feel your best.
Our Hiring Process
You read the ad, agree it sounds like a great fit & apply -> Talent Acquisition contacts you to complete our tech assessment and/or schedule a phone interview (if your profile aligns)-> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video call -> if your experience is a fit, you will move forward to an on-site visit or video call with the team -> post interview feedback -> ideally an offer! -> reference check & onboarding -> orientation & official welcome to MSK
MSK has been named a Best Place to Work in IT by Insider Pro & Computerworld, for the 2nd year in a row.
We look forward to meeting you soon!
Closing
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.