Sr. Product Manager, Commerce / Growth Partnership
At Disney Streaming, we're experiencing explosive growth, reaching 221M total subscriptions across our streaming product portfolio. As we continue acceleration across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we're looking for talent that enjoys working in a dynamic and fast paced environment. Collaboration and innovation are key to our success, and as a division within the Walt Disney Company, we have a unique opportunity to bring truly magical experiences to consumers around the world.
We're looking for a Sr. Product Manager to deliver the best consumer-facing subscriber experience in the world. As part of the Growth + Commerce Product team, you will be the product owner for initiatives that drive customer acquisition and retention with our Global Partners on Mobile (Apple + Google) and Living Room Platforms (Streaming Devices such as Roku/Amazon, Smart TVs and Gaming Consoles). The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business.
What You'll Do
- Define and assume product ownership for Growth + Commerce initiatives for customers watching on Global Device Partners including optimization of sign up flows and one time purchases
- Establish KPIs, best practices and documentation for all aspects of customer acquisition and retention through Global Device Partners
- Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and other stakeholders on objectives and business requirements
- Translate inputs and business needs into detailed product requirements documents and user stories.
- Lead execution and iterative improvement of features with Design, Front End Engineering + Services teams across Disney Streaming.
- Facilitate meetings / collaboration sessions and create internal materials to keep teams aligned
- Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders
- Analyze our existing user experiences and industry best practices to identify opportunities to drive growth and improve value propositions for our user
- Partner with other Product Managers to streamline system integrations and enhance existing business processes
Basic Qualifications:
- Minimum of 5+ years of experience in product management
- You have experience working collaboratively + effectively with engineering and design partners
- You're able to measure the value and effort required for initiatives and prioritize them accordingly on a roadmap
- You have experience using JIRA and/or other product and project management tools
- You have excellent written and oral communication skills
- You're an analytical thinker with strong problem-solving skills
- You have an ability to make quick decisions to solve complex technical and operational challenges
- You put focus on supporting team interaction, boosting motivation, and appreciating contributions
- You're familiar with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff
- High energy and capable of multi-tasking and context-switching with ease in a fast-paced and ever-evolving organization
- You know how to effectively raise issues and resolve problems / roadblocks as they occur
- Bachelor's degree required, MBA or technical degree preferred
Additional Information:
This role can be based hybridly out of our Santa Monica, California; New York, New York; Seattle, Washington; San Francisco, California offices