Peloton
Peloton uses technology + design to connect the world through fitness
New York , NY

Staff Product Manager, Employee Experience at Peloton

| Greater NYC Area
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Staff Product Manager, Employee Experience

The Role:

Peloton is seeking an experienced Staff Product Manager to play a key leadership role responsible for helping identify, influence and implement technology solutions for the Employee Experience Department. You will also work collaboratively with peers to define our future People Ops, Collaboration Tools and Operations technology roadmap and build strategic relationships with key IT & Business leaders to ensure success. 

This role offers a unique opportunity to be a part of an evolving results oriented and driven global IT organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual with People Systems experience – someone who is customer obsessed, understands design thinking, self-motivated, detail oriented and collaborative. Being part of this team will lend you the opportunity to make an impact not just within your team but to Peloton and the IT organization as a whole. You must be experienced and comfortable interfacing with members of other teams to gain clarity, triage issues, and drive them through highly cross-functional initiatives. This position will report to the VP of Employee Experience.

You will work remotely until Peloton offices reopen (tentatively January 2022), after which you will work from the NYC Peloton office (3-5 days/week)

Responsibilities:

  • Set vision: Build an innovative product vision that puts Peloton employees front and center.  Develop a roadmap to make that vision a reality, and partner with the tech team to deliver on that roadmap.
  • Collaboration: Work closely with the People and Operations teams as well as engage with your stakeholders across the company.   Set expectations and maintain relationships with key stakeholders in Supply Chain, Member Experience, Engineering and IT.  
  • Build for scale: You must be technical enough to lead systems architecture and data flow discussions with the delivery teams and business stakeholders. You refactor business process as well as lead technical delivery. Empower the team to deliver the roadmap that balances feature development with long term scaling.  
  • Obsess over customers: Use design thinking and market research to develop a strategy to create world class employee experience. 
  • Think big: Internally, this role will inspire the organization to think differently and innovate. You will provide thought leadership and collaborate with colleagues to develop a best in class employee experience for all your Peloton colleagues.
  • Communication: You must be comfortable and experienced in communicating to both senior leadership as well as middle management, technical and non-technical audiences.

Qualifications:

  • 7+ years of product management experience, including at least 4 years focusing on People systems, including Core HRM and Talent Acquisition systems
  • 4+ years of technical solution design. Prior experience documenting and leading discussions on final state system architecture, system and data flow, operational processes
  • Success Factors experience a plus.
  • Excellent written and verbal communication skills, comfortable presenting to large groups, executive teams, technical and non-technical audiences.
  • You earn trust with your direct team and stakeholders: you listen, you are inclusive, you treat others with respect, you put your ego aside, and you are willing to be vocally self-critical.
  • You are a self starter, you have the ability to act autonomously while knowing when to check in with your colleagues, ask for feedback, and make adjustments.
  • You are data driven and lean on data to make decisions. When you don't have data, you search for anecdotes to gain insights. Barring both, you will make a call based on instinct and experience.

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  [email protected]


Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.


Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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Where we are

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • TableauAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

Peloton Careers In NYC
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Remote
2 weeks ago
THE ROLE We’re looking for a Freelance Sr. UX Writer/Content Designer to join our Web Product Design team focused on building acquisition digital experiences. Working strategically and cross-functionally, you’ll help shape the design of flows for new users with informed, well-reasoned content that informs and helps people. (We’re flexible on title: if you call yourself a UX Writer or Content Strategist, we’d love to hear from you). WHAT YOU’LL DO

Senior Software Engineer, QMS

Peloton
Remote
2 weeks ago
Senior QMS Engineer The Enterprise Systems QMS IT team, part of the broader Go To Market Systems (GTM) organization, is looking for a proactive and collaborative self-starter, technically hands-on and a problem solver  to support the team’s mission to implement and sustain best in class QMS solutions. This will be achieved through developing a deep understanding of our current Quality practices and applying QMS best practices to the continuous

Android Engineering Manager

Peloton
Greater NYC Area
2 weeks ago
We are looking for motivated and proactive engineering managers with a strong technical background, experience leading engineering teams, proven leadership skills, a love for working with people, and a track record of delivering high-quality software. KEY RESPONSIBILITIES: Hire a team of engineers that will responsible for developing and enhancing the application software running on Peloton equipment Implement best practices in architectural

Editor

Peloton
Greater NYC Area
2 weeks ago
THE ROLE  Peloton is seeking an experienced Video Editor with media asset management abilities, to create short-form videos and creative assets across our content production, including our digital media accounts. In this role you will have the opportunity to create for our members. This is a role that is predominantly responsible for making fixes or adjustments, as well as editing location based scenic content, that needs to be prepared for on

Broadcast Engineer

Peloton
Greater NYC Area
2 weeks ago
THE ROLE    Peloton is seeking an experienced Broadcast Engineer to join our growing content team here in our brand-new NY production facility. The Broadcast Engineer will join a growing team of skilled hybrid engineers responsible for supporting these facilities and maintaining the brand standard broadcast quality.  The Broadcast Engineer will possess a broad technical skill set to perform maintenance, installation, system and potentially board

Seasonal Production Technician

Peloton
Greater NYC Area
3 weeks ago
THE ROLE   We are looking for a polished, Seasonal Production Technician to produce top-notch live and on-demand streaming shows in a one-of-a-kind work environment. Candidates must possess experience in a fast-paced, live broadcast environment.  In addition, candidates must have the ability to multi-task camera-switching, monitor and adjust multiple audio feeds, understand and troubleshoot audio signal flow, lighting cues, QC of outbound stream,

Associate Product Marketing Manager (Apps)

Peloton
Greater NYC Area
3 weeks ago
THE ROLE Peloton is looking for an Associate Product Marketing Manager, responsible for supporting the App Product Marketing team with go-market strategies that drive key business and engagement metrics across our app platforms. This role will lead the execution of product and lifecycle marketing campaigns for our app channels and act as a key cross-functional partner, participating in development, launch timelines, creative review, product

Senior React Engineer

Peloton
Remote
3 weeks ago
The Role The Senior Frontend React Engineer is responsible for developing user interface applications for web, mobile and touch screen digital console products. We seek to provide superior user experiences that allow people to achieve their health and fitness goals so that they can lead the lives they desire.  As a Senior Frontend React Engineer, you are a member of a full-stack development team that is defining and implementing the next

Software Development Engineer in Test - Acquisition and Member Experience

Peloton
Greater NYC Area
3 weeks ago
- Work with engineers and product managers to create, implement, and improve testing approaches for our web, mobile and API products. - Help in writing backend, integration, and API tests. - Help in driving adoption of best practices in testing and maintainability.

Software Engineer - Healthcare Solutions (REMOTE)

Peloton
Remote
3 weeks ago
Peloton is extending its technology platform in support of a new member acquisition channel within its Ecommerce division. As part of this effort, we are seeking software engineers with experience building solutions for B2B / B2B2C who have a penchant for innovative thinking, strategic solutioning, and rapid, iterative software delivery. The ideal candidate would preferably have experience building solutions within highly regulated environments

Manufacturing Tooling Engineer - Welding (Contractor, Vietnam)

Peloton
Remote
3 weeks ago
Position Summary The Welding Engineer will research, design, develop and recommend welding processes in conjunction with CMs (contract manufactures), ODMs (original design manufacturers), & internally. The Welding Engineer will gather technical/customer requirements, participate in DFM (Design for Manufacturability) efforts, create/manage project timelines, and oversee NPI (New Product Introductions) and running product changes. The Welding

Senior Product Analyst

Peloton
Greater NYC Area
3 weeks ago
Peloton is seeking a Senior Product Analyst (people manager) to support the innovation, iteration, and optimization of our products, with a focus on repeat engagement analysis. The Senior Product Analyst will work with Product Managers to better understand how users are interacting with Peloton products (Bike/Tread/Mobile & TV Apps) and to inform and evaluate new features and experiences.  IN THIS ROLE YOU WILL: Develop a holistic and profound

Senior Analyst, Logistics (Inbound)

Peloton
Greater NYC Area
3 weeks ago
The Senior Logistic Analyst, Inbound is a critical role within the Peloton North American Logistics organization.  This role will act as the liaison between incoming international freight arrivals and the North American distribution network ensuring the optimal flow of inbound supply.   RESPONSIBILITIES: Establish, maintain and own the inbound appointment schedule for all Peloton North American distribution centers Maintain the current inbound

Talent Producer, Yoga + Meditation

Peloton
Greater NYC Area
3 weeks ago
THE ROLE Peloton’s Content Department, comprised of our Production, Studio Operations, and Instructorteams, works 365 days a year to deliver a broad offering of highly engaging subscription contentto our members. We are a highly collaborative, fast-moving department that focuses on evolvingour innovative programming. We’re looking for an experienced Producer to work closely with ourworld-class Instructors to develop and produce top-notch live and

Product Design Internship (Summer 2022)

Peloton
Greater NYC Area
3 weeks ago
Peloton is seeking a Product UI Design Intern to take a supportive role in the creation of interactive interfaces for our core engagement products: such as the Peloton Bike, Tread and App. You will be supporting and learning from a team of talented creatives focused on interface design: how users interact with devices, how users process information, and ultimately how Peloton’s engagement products “look” and “feel”. You’ll be working with a fast

Account Manager, Corporate Wellness

Peloton
Greater NYC Area
3 weeks ago
The Role Peloton is looking to bring on an Account Manager to help us build out one of the most exciting new business areas: Corporate Wellness. In order to help democratize access to fitness across the US, the team will engage top organizations to bring world class fitness to their employees through our Digital and Connected Fitness offerings.  The ideal candidate will own the relationship with top employer partners and benefits providers post

Director, Media Channel Strategy

Peloton
Greater NYC Area
3 weeks ago
THE ROLE  Peloton is looking for a Director, Media Channel Strategy to support our US marketing initiatives. Working in a fast-paced environment, this role will be responsible for managing Peloton’s US media investment and performance across TV, OTT, Audio, and Direct Mail channels. From strategy through execution, the Director will use their technical expertise and performance marketing best practices to deliver efficient Bike and Tread sales.

Senior Manager, Payroll

Peloton
Greater NYC Area
3 weeks ago
The Senior Manager of Payroll will manage the payroll processing of domestic and international employees in a face-paced high-growth organization. This role will drive efficiency and process improvement, perform audits and reconciliations of payroll data, audit and approve bi-weekly and monthly payrolls, including international payroll providers. The Senior Manager will be the primary escalation point for payroll related inquiries will respond to frequent and urgent requests for information relating to payroll, tax processing and payroll policy matters and requires exceptional attention to detail, problem solving, and excellent customer service support skills.

Field Service Technician

Peloton
Greater NYC Area
22 hours ago
CERTIFIED SERVICE TECHNICIAN Due to the Covid-19 pandemic, all employees are required to wear the necessary PPE within the warehouse and while on client deliveries WHAT YOU’LL DO: Responsible for the configuration, quality, and accuracy of Peloton products Understanding of spare parts and routine product repairs Ensure specified processes, procedures, and reporting methods follow build instructions Provide training, development, and feedback to

Software Engineer - Frontend (Web Platform)

Peloton
Greater NYC Area
22 hours ago
The Role Peloton’s Web Platform team is looking for a Software Engineer to join our Platform Architecture squad as we continue to improve the performance, scalability, and stability of www.onepeloton.com. We are looking for an experienced engineer who wants to improve their technical and leadership skills and have a significant impact on the future of Peloton’s web apps. Responsibilities Collaborate with other engineers to define and build the

Software Engineer - Backend (Payments)

Peloton
Greater NYC Area
22 hours ago
Our e-commerce engineers build software to support our business partners, including sales, marketing, accounting, logistics, operations, and studio. We are looking for an experienced software engineer who is passionate about building highly available and performant systems that will scale globally to join our Payments Platform team. Our mission is to offer our customers relevant and intuitive payment options to purchase Peloton products that meet

High Value Team IT Support Engineer (Executive-level IT Support)

Peloton
Greater NYC Area
22 hours ago
High Value Team IT Support Engineer (Executive-level IT Support) You love working on technology problems. You’ve been following the WWDC keynote for years. Everyone looks to you to network their computer, phone, printer, smart fridge, alexa and google home. You belong on our T2 team! Peloton is looking for emotionally intelligent, conscientious technical experts who thrive in dynamic environments. As a High Value Team (HVT) Support Engineer, you