PROGRAM ASSISTANT PT SENIORS

Position Title

Program Assistant

Department

Older Adult Centers

Site/Location

Melrose/Patterson Older Adult Centers

Salary Range

$19 per hour 

Reports To

Program Director

MISSION STATEMENT

East Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.

JOB DESCRIPTION

Summary/ Objective

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan. We believe education is the key that enables all people to create economic and civic opportunities for themselves, their families, and their community. ESH’s Older Adult Programs aligns with our mission by providing high quality programs and services to the older adult population within community centers, Older Adult Centers and school partnerships.

Reporting to the Program Director, the Program Assistant will support the day-to-day operations of the Older Adults program. This role involves coordinating activities, assisting older adults, and maintaining compliance with agency guidelines. This role will help ensure programs and services meet DFTA standards and contractual obligations.

Essential Functions and Responsibilities

Under the supervision of the Director, the Program Coordinator will be responsible for but not limited to the following:

• Promote older adult participation and involvement in the advisory board, grievance committee, other such committees, and the center.
• Welcome and register new members in the program.
• Ensure a safe and inclusive environment for all participants.
• Support East Side House Older Adult Programs
• Maintain attendance records, program calendars, and required reports.
• Assist with data entry and compliance documentation for DFTA reporting.
• Help coordinate partnerships with local organizations and property management
• Complete monthly Kitchen Inventory
• Answer telephones, faxing, emailing, and filling
• Assist with social activities in the areas of (Health management, physical health, and Nutrition, Arts & Culture, Technology and Education/Recreation activities).
• Assist with Congregate lunch
• Lead and supervise volunteers
• Follow and implement DFTA/ESH regulations and policies
• Assist with the promotion and coordination of center activities
• Encourage participant participation
• Assist with preparation of the DFTA Program and Nutrition assessments/CAP and DOH
• Cover other sites as needed
• Related tasks as assigned.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

To perform this position successfully, the Program Assistant must be able to fulfill all the elements of the job description to the highest standard and be able to work well with colleagues in a high energy and collaborative work environment. Additional qualifications include:

Education / Experience

• High school diploma
• Experience with older adults
• Bilingual in English/Spanish preferred
• Excellent skills in verbal and written communication
• Ability to work with a culturally and economically diverse population
• Strong organizational skills
• Demonstrated knowledge of community service/development
• Ability to work in a fast-paced environment and assess priorities and actions
• Ability to work independently and take initiative.

Competencies

• Customer Service
• Communication Proficiency
• Ability to handle confidential information
• Knowledge of community resources for older adults
• Problem Solving/ Analysis
• Ethical Conduct
• Customer/Client Focus
• Time Management
• Teamwork Orientation

Clearance

Employees must be clear to work at ESH. Employment is contingent upon successful completion of background checks and/or screenings.

Supervisory Responsibility

This position is responsible for supervising interns when applicable.

Physical Demands

This role may involve occasional lifting or moving of items up to 50 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Expected Work Schedule

The work schedule expected for this position is: Monday through Friday and occasional weekends and holidays. Days and hours of work will range within and to cover the shift of operations from 6:00 a.m. to 8:00 p.m. Flexible work schedule is required for Summer Cooling center days/hours, as aligned to the needs of the program/service. The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible.

EEO Statement

East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.