Program Coordinator Capstone

Key Responsibilities

•    Identify, recruit, and engage qualified Project Leaders from industry to sponsor and lead student capstone projects across a minimum of 4 academic majors.
•    Develop and maintain an ongoing pipeline of prospective Project Leaders to ensure approximately 20 active projects are staffed annually.
•    Conduct outreach and presentations to prospective Project Leaders, articulating the value of engaging with student capstone talent.
•    Manage the full recruitment lifecycle from initial contact through project onboarding, ensuring a timely and positive experience for all Project Leaders.
•    Maintain accurate records of outreach activity, pipeline status, and recruitment outcomes.

Project Design & Project Leader Support

•    Work closely with Project Leaders to co-create student capstone project briefs that are appropriately scoped for the competency-based, online learning environment.
•    Guide Project Leaders in designing deliverables and milestones that students can meaningfully complete without direct faculty oversight.
•    Provide ongoing support and coaching to Project Leaders throughout the project lifecycle, including check-ins, troubleshooting, and facilitation as needed.
•    Help Project Leaders understand student context, including the asynchronous, self-directed nature of the academic program, to set realistic expectations.
•    Develop onboarding resources and templates to streamline the process for new Project Leaders.

Software & Platform Enablement

•    Onboard and train Project Leaders on the software tools and platforms used to manage and deliver capstone projects.
•    Provide ongoing technical guidance and troubleshooting support to ensure Project Leaders and students can navigate the platform effectively.
•    Serve as a resource for students experiencing questions or challenges related to the software, project requirements, or program logistics.
•    Identify and escalate recurring platform or process issues to appropriate internal stakeholders.

Client Engagement & Reporting

•    Serve as the primary operational point of contact for the university client, providing regular updates on project status, recruitment progress, and program health.
•    Proactively communicate challenges, escalations, and resolutions to ensure client confidence and program continuity.
•    Prepare and deliver periodic progress reports and summaries that demonstrate program outcomes and engagement metrics.
•    Contribute to strategic discussions with the client around program growth, process improvements, and success benchmarks.

Student Support

•    Serve as a responsive resource for students navigating questions about their capstone project, platform tools, or program logistics.
•    Foster a supportive, solution-oriented environment for students in a faculty-independent academic model.
•    Escalate academic or programmatic concerns appropriately in alignment with institutional policies.

Qualifications

•    3+ years of experience in a role that combines outreach, sales, recruitment, or business development with project or program management.
•    Demonstrated success in a client-facing role, with the ability to build trust and manage expectations across diverse stakeholders.
•    Strong organizational skills with the ability to manage multiple active projects and relationships simultaneously.
•    Experience supporting or working within online, competency-based, or non-traditional educational environments strongly preferred.
•    Comfort and proficiency with digital collaboration and project management tools; ability to learn and train others on new software quickly.
•    Excellent written and verbal communication skills, with the ability to adapt style for industry professionals, students, and institutional clients.
•    Ability to work independently with minimal supervision and maintain consistent progress toward defined goals.
•    Bachelor’s degree; relevant experience may substitute.
 
Please note, this is a US-based part-time role, and we are looking for candidates who are comfortable working on an hourly basis.