Program Manager II

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
As a Program Manager II within the Retail Wireless Operations team, you will play a pivotal role in leading the execution of high-impact programs that directly influence Boost Mobile's ability to efficiently and effectively serve our Retail Wireless Customer. You'll oversee complex project portfolios, drive go-to-market efforts, and champion projects supporting operational efficiency across Boost Mobile. This role demands a Program manager who can drive clarity in ambiguous environments, navigate cross-functional interdependencies, and maintain team momentum while managing stakeholder expectations. You'll work closely with internal departments-including Marketing, Sales, Product, IT, Legal, and Customer Care-to ensure priorities and execution align.
Key Responsibilities:

• Develop and manage program plans outlining prioritization, scope, timelines, resources, and dependencies
• Define clear milestones and deliverables, ensuring timely execution and stakeholder satisfaction
• Oversee the end-to-end execution of initiatives across multiple teams and business functions
• Maintain control over scope changes by establishing and reinforcing cross-functional guardrails
• Act as the primary point of contact for Program stakeholders, providing consistent updates and ensuring alignment across Boost Mobile and supporting EchoStar teams
• Lead cross-functional meetings to track progress, gather feedback, and secure consensus-even among teams that don't report directly to you
• Influence and align teams across departments including Sales Channels, Product, Network, Fraud, Billing, Order Orchestration, and Customer Support
• Serve as the first line of escalation for project blockers, scope misalignment, or cross-team conflict
• Break through logjams by driving clarity in objectives- keeping momentum across the assigned project portfolio
• Collaborate with both the technical and go-to-market teams
• Quickly diagnose and resolve project risks, leveraging structured problem-solving methods and escalation when necessary
• Champion the use of collaboration and project management tools (e.g., Jira, Hive, Google Suite, AI productivity platforms) to foster scalable, transparent workflows
• Promote a high-performance culture grounded in collaboration, accountability, and continuous improvement

Skills, Experience and Requirements
Education and Experience:

• 3 years of experience in Program Management, Product Management, Business Analysis, or related roles

Skills and Qualifications:

• Demonstrated ability to manage large-scale, cross-functional initiatives with business and technical stakeholders
• Proficiency in project management and productivity tools such as Jira/Atlassian, Hive, and Google Workspace
• Experience working within wireless, telecommunications, or retail operations strongly preferred
• Proven success managing complex programs and cross-functional teams in fast-paced environments
• Ability to bring a calm, analytical approach to resolving blockers and managing ambiguity
• Ability to communicate clearly and persuasively across all organizational levels, including executives
• Ability to build trust-based relationships that align cross-departmental goals and drive execution
• Ability to thrive in fast-moving environments with shifting priorities and complex interdependencies
• Ability to demonstrate an understanding of business objectives, ensuring projects deliver measurable value and align with Boost Mobile's business goals
• Can maintain urgency and focus on delivery, quality, and stakeholder outcomes

Visa sponsorship not available for this role
Salary Ranges
Compensation: $72,350.00/Year - $103,400.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )